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I’m so disappointed in this box. I just received my first one and there were only 3 items. According to the description there should’ve been 5-8.
I’ve emailed their support so if they send me the additional missing items I’ll be happy to try them out and update my review.
I got a jasmine shimmery glittery body spray, a CBD bath bomb with a surprise stone, and a blue calcite stone.
The spray smelled good, but I didn’t get any glitter on my body.
The bath bomb was relaxing, but the surprise gem looks exactly like the cut up marble you see as gravel in French drains or walkways. I swear I looked in their crystal bible, minerals.net, and did Google searches and it’s the only thing that comes close to describing this rock. It’s kinda depressing, because they say the crystal is a surprise that chooses you. What does it say about me that I got chosen by fancy gravel?!? I’d love to be told I’m wrong and that this is a crystal.
I got my first box (December 2019) recently and I'm blown away by the contents. It was all high-value and almost every item was something I could use. While I do wish there were a way to indicate allergy information (I'm allergic to lemongrass, so I'm unable to use one of the bath soaks included this month), I also understand that when curating boxes for a lot of people, cusomtization isn't practical. I'll be gifting that soak to a friend instead! Otherwise, everything was a large size and excellent quality. I used the Lavender CBD bath soak last night and slept better than I have in months. There are many items in this box (particularly the CBD bath soak and the face mask) that I would definitely repurchase when I run out, which is always the sign of an excellent box.
The only negative I have is that I wish there was an included list of products we had received. I realized that at first, I didn't notice the crystals in the box because they were embedded in products (for example, the included candle had a crystal in the candle and I didn't notice at first). I wish that there were a better list of which products to find the crystals in and what the items themselves were, as well as pricing information for easy reordering. I get that they send an email, but I tend to overlook emails and would much prefer an insert.
That said, I'm so impressed with the...
Purchasing this as a gift for someone was an awful experience from start to finish. The boxes were poor quality, mishandled, expensive for what was received, and the customer service was and is ATROCIOUS. I'm embarrassed I gave this to someone I care about. I wouldn't recommend this box to anyone.
Thank you for all of your past support and we’re sorry you were unhappy with what was received. We are currently going through a rebranding period and are working with a new team. Our relaunch has been a learning process and we take your feedback very seriously. We will be shipping you a complimentary subscription box to show our appreciation of having you as a past customer and in hopes of regaining your trust. Please reach out to us if you have any questions or if there is anything else we can personally make up for.
I would like to give these fabulous ladies a second review. I posted about the Jan box which I was kind of disappointed in because there were no bath products. However, I love the stone I got, the yoga socks and the incense I use daily! With that said I gave them a second chance and was not disappointed at all this month! Feb box had TONS of goodies. 4 of them being bath product related. I've since started following them on FB and IG and you can really see their passion and commitment to their business. I have since referred every female I know to their website/subscription box! Keep up the hard work ladies. You are amazing and your subscription boxes remind me to take care of myself. You can't pour from an empty cup!
Have to say, I wait in the edge of my mailbox every month for my monthly Chasing Unicorns 🦄 sub box. Usually, I’m pretty happy, but this month...?????... so I got a USPS envelooe with a few paper squigglies & crushed dried flower petals that ended up EVERYWHERE. I’ve never been impressed with the contents list, which is on a teeny piece of paper w/ very little info. But this month, for $32, (btw, they include ‘free’ shipping into the value of the box, @ $7...), I got a pair of socks, a headband, a pack of incense, some tea (which I don’t drink!), some day planner which is really just 6 weeks worth of pages with 3 days per page, a box with the day of the week, & a rock (on product list, this is listed as ‘@chasinunicorns crystal selection set’ for !!!!!$15!!!!!!— it’s a $3 rock! I would normally give 1-2 stars, but I’m usually pretty happy with this box, if only for the normal collection of labeled crystals .... 😤😭. Will have to cancel if next month’s isn’t exponentially better. I’m getting really, really sick of this bait & switch many of these subscriptions seem to be succumbing to... several amazing boxes & then... 💩💩...
Hello Shannon! Unfortunately we are receiving quite a few backlash from other subscribers after this months box. Which is a bummer to us since its the first box of the year, we were really excited about it ourselves, and love and use the items daily for yoga, meal-prepping, planning, and cleansing. We announced in our IG many times that we wouldn't be using a box this month, for two of the main items could not fit, but we understand now that opening a box is actually the funnest part!!, so we noted. For the first time, we did not include any bath items or home products which we didn't take into consideration at first - noted again! We went for the journal for 2019 goals...
I purschased this box after looking at several other similar boxes and decided on this one because of the reviews and past boxes. My January box arrived and it had some incense, socks, 1 stone and a headband? Definitely doesn’t seem like $33 worth of stuff... I’ll keep for one more month for another box but was very disappointed
Hi Renee -- we are so sad that you didn't like this months box. This month we did one large crystal, instead of a few smaller ones, and we also included a planning notepad that you should have received as well. We ensure that every box is worth double in value if not more. Based on your feedback we will be including more crystals (not just large ones) - We got a lot of positive reviews off this months box, so we were sad to see yours. But we believe that you will love next months box even better. Thank you for giving us a chance and for your feedback. We have shared with the team to ensure our boxes are even better and customers...
Immediate replies when I reached out to their customer service team which is a great quality these days... I've only received one box so far but was happy with it and it was fun to see what all was inside. Looking forward to what the future boxes will have. I would recommend this box! My communication with their customer service team wasn't because of any issues I had with them but rather confusion with another box I signed up for with CrateJoy.
I love this box so much! It is such a nice surprise every month! The last 3 boxes have all been such a wonderful variety, giving me fun makeup, tools, bath bombs perfumes and even jewelry to wear and use throughout the entire month! The CBD roller - double the cost of the box itself, was the cherry on top last month!
Loved the Oct box. Will definitely keep for at least another month. Good number of crystals for the size of the box. Nice!
Loved tbe october box.
Herbal Facial Steam $18, Crystal Whipped Body Butter $32, Body Oil $22, Soy Candle $20, Bag of Crystals $18. Hum Nutrition Hair Vitamins.
Sunstone necklace $45. Perfume Roller $18. 90mg CBD pain roller $45. Starter Tarot Deck $5. Pink Clay Face Mask. Tumbled Crystals $15
Tea light candles $10. Hair Health Spray $10. 60mg CBD bathbomb $14. Coffee Scrub $12. Handmade Macrame Keychain $15. 10 pack Crystals $20