Q: With the mini kit it says "half the size". Is that fewer fill size products? Or the same amount but smaller quantity of each?Asked by Erica B., November 2020
All our kits contain full size items so the mini is fewer full size items.
Thanks for asking!
Q: Are all the products non comedogenic? I cannot use anything above a three on the scale. I feel a bit apprehensive buying a box sight unseen because I always go through ingredients before buying.Asked by Lauren T., September 2020
Thank you for your question. Non comedogenic is denoting a skin-care product that is specially formulated so as not to cause blocked pores. But it sounds like you are asking about ingredient safety?
I can assure you our products are safe enough for sensitive skin (we have many cancer patients and survivors who are avid fans of the Clean Beauty Kit (they are among the most sensitive group). Our products never contain synthetic fragrance. Do you know exactly what you are allergic to? If so, you can notate your account so we can review and swap a product if necessary, although to date we've never had any issues with our partners' formulations.
Please check out the clean beauty code on our...
Q: How can I change the shipping address for my box? I've changed it through CrateJoy, but the last box went to the wrong address. I've tried reaching out to your company, but no one has responded.Asked by Kelly G., February 2021
Sorry about that.
The best way to get in touch is: hello at CLEANBEAUTYKIT dot COM
I will change your address now.
Thank you for inquiring,
Q: Has anyone gotten their February 2022 box yet?Asked by L. C., February 2022
I was out on maternity leave having my first child! I am back now and I can't wait to send you our next box!
I’m obsessed with all the companies been woman owned clean beauty I love every single product they are absolutely wonderful this is the best subscription that I’ve ever had as far as Beauty and I love it
An amazing box ! Loved everything I received!
Aww thank you so much Christina! I appreciate it! Cassandra McClure
I have been charged for January, February and now March and haven’t received a single Kit!! I have reached out several times to this seller with and got apologies and promise’s of new kit’s being sent out, yet I’ve received nothing. I have also reached out to CrateJoy for help to no avail. I’m pretty fed up with this company and I have contacted my credit card company and requested that they get my money back!
I want to say that I purchased two other monthly subscriptions at Christmas for my sons and through CrateJoy and those two companies have delivered on time and great products. I’m not sure what is going on with Clean Beauty Kit and their shipping department but it needs to be fixed. It’s for sure their accounts receivable department is on top of things.
I hope you are well.
I am SO sorry about your experience but no, it's sadly just me running this start up now (I had someone but she retired... I wish I had a shipping dept!)--The reason why you didnt get your boxes is because I was on maternity leave. I gave birth to my first child in March (early) and completely forgot to tell my partner at the time (mom brain) about turning off Cratejoy subscriptions! (this is one smaller leg of our box company)
Anyway-I'm back and i'm going to fix this right away. Along with a full refund I will send a kits out to you now, and you can keep it free of charge for the inconvenience.
P.s. we didnt...
Initially, I purchased this because of the price. Maybe some other time I'll consider this one.
I want to help you. Can you let me know what was wrong with your order or experience so I can make it right? Did you have an issue with shipping? I am sorry about that. Please let me know you received everything Okay and on time.
I purchased a 3 over 3 month subscription. I didn't receive anything in December and then in January received a very small box with just a few items in it. The card said it was for both December and January because they had been away and couldn't ship before this. I did purchase the mini box, so I'm not expecting a lot, but the box I received might have been okay for one month, but not two.
In addition, I have not yet received the February (and my last) box. Customer service is important to me and this company is NOT great at customer service.
I am so sad to hear you didn't receive a sufficient box. The mini kits usually contain 3 or 4 items each so you should have received more, unless an item was over a certain price point ($50+), then you'd get less to match out the cost of the box. If that makes sense? Can you let me know what you received and your feedback on the products so I can fix this?
And, You are right our customer service sucks because I don't have a team anymore so I take full responsibility for that. I would be happy to send you another box for the mishap. I hope I can make it right!
Founder (and everything else)
The Clean Beauty Kit is a great box to get if your interested in clean beauty. I loved everything in it so much! I loved the variety of products it had such as skin, hair, and beauty products. I also loved it had products names I've never heard of as I love to learn about new brands. I would totally recommend getting this box.
I absolutely love this kit. This was a great way to start my clean beauty journey. I love that it has everything from makeup, skincare and hair to even snacks and it supports small businesses. I highly recommend this kit and look forward to the next one I get!
Can't get a hold of anyone. My card has been charged twice and I haven't received anything. I've sent several messages to the seller and got zero response. Having a hard time canceling subscription. I want it canceled today. I want a refund as well.
We left a note in your box that we combined the last two box orders since you mistakenly signed up for an ambassador box, and you are not an ambassador in the Clean Beauty Kit program.
You can order a regular mini or full size kit to receive a shipment each month. If you'd like to apply to our ambassador program, let us know and we can send you the form to apply.
Thanks and have a wonderful day,
The only kit you can find professionally curated and CLEAN beauty products. Cassandra is a top authority on all things clean beauty so when you get one of these boxes you know you won’t be hoodwinked! And when there was a small shipping issue with a product leak she was able to set up contact with that brand to have a fresh one sent over right away!
I appreciate the transparency and love that you are into your boxes!
Thanks so much,
This is the best beauty box I’ve received! Each item is packaged cute and the overall aesthetic is pleasing! Great job! Thank you so much and I look forward to each box of surprises!
Thank you for your kind review!
Our pre-launch summer KIT features several black woman owned brands, a face mask to protect from COVID-19, a refreshing face mist, lip balm, liner, lipstick and lipgloss. Body soufflé, oil and Petal sparking beverage in Lychee rose to name a few! Products are valued at over $250
The curation for August has been done and we're so excited to bring you these amazing brands this month: Mizzi Koe Organic Kombucha Orpheus Body Care Ida Body Care Masami Fyve Zoha Lelu Pampered Soap Candles Nudo Skincare You can now shop these amazing products here, or grab yourself a Clean Beauty Kit Subscription.
Valued at $247 this box always features 100% women-owned products made in the USA including: DIY ‘Galentine’ Nails by Cassandra McClure KPS Essentials Probiotic Toner SprinJene Natural Toothpaste Chapters by Carissa Noelle one of a kind bracelet Kiss & Lips Matte Lipstick Crystals Of The Cosmos Heart Crystals, Pickles Potions Natural Fabric Freshener & LaMonique Cosmetics Lipstick and Lash Binder Eucalyptus Bundle. LIMITED QUANTITY AVAILABLE! About the Kits:
Valued at $239 this box features 100% women-owned products, all made in the USA including a soft lip butter, hydrating night cream, essential oil blend, pup wax for your furry friend, a relaxing bath bomb, oil body mist, and a CBD-infused topical oil for aces and pains! BONUS pouch with a variety of real crystals to calm and soothe. The Mini Mini is $29.99 and contains 4 randomly selected full-size products The Full size Kit contains all eight full-size products (pi
Happy Spring Box!
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