Q: Which products have fragrance in them?Asked by Jess H., March 2021
The royal algae serum has fragrance and smells amazing. The other products only have scents from essential oils. A list of ingredients can be found on the club benefits page of the club rapunzel website.
Q: So I pay $20 every month and only get one box of items every 3 months. Is that how it works.Asked by Bekki T., November 2020
Thanks for your interest in Club Rapunzel, at this time there is no monthly payment plan (unless you choose the Yoga for hair growth e-coaching program that's delivered digitally). For the quarterly subscription box you may choose to pay quarterly, semi-annually or annually. Please read the description under shipping policy. This is a quarterly box. One box ships every 3 months. Higher discounts are on the 6 and 12 month commitments.
Straight-up answer, yes, it is $60 for ONE shipment. $108 for two shipments (spaced over six months) and $200 for four shipments (spaced over a year). With the lack of instructions etc., this is not a good deal for what you receive and the product for us was subpar.
Bottom line, despite Crate Joy showing 3 Months at $20.00/box this is not what you get.
Q: How do you cancel and when do you need to cancel to not get charged?Asked by Denise H., November 2020
The ONLY way to end your membership by logging into your account on clubrapunzel's website and click cancel or postpone your renewal date. To avoid charges do this before your renewal date which is displayed when you log in. You can not cancel by email and there are no refunds if you forget to cancel.
Go on the website and log in, don't come to this page looking to cancel, and don't email Monique cuz it's written on all her emails to not email her to cancel.
Q: I placed my order in may and received my first box in june. I paid for a 3 month subscription. Ive not received anything else and cannot get a reply from seller thru email. Very frustratingAsked by Jeffjamie, November 2020
This question has already been answered. Your quarterly box was sent in June. You canceled your membership in June. Your emails were answered. You can always contact directly on the clubrapunzel website instead of through cratejoy for a faster response.
If you sign up for the three-month subscription you will only get ONE box for $60 (unfortunately it is NOT $20/box as shown). The other options will give you TWO boxes for $108 over six months or FOUR boxes for $200 over a year. This appears to have been happening for quite some time now and it's a shame it hasn't been updated on the selling page.
Other sellers would list this as: 1 Box Every 3 months ~ $60...
I hope this will not disappear like the person's question asking what they get for their subscription. The question was removed a day after I answered honestly on what this company ships you for your hard-earned money and this alone is a deceptive practice. They don't want you to know you get ONE box for $60 upfront, TWO boxes over six months for $108, and 4 boxes over a year for $200. The customer support is dismissive and short. No instructions come with your shipment because they are a "paperless" company. I feel it is important for others to know the truth. I have never had an issue until now on this site. Crate Joy shows $20/box and this is very very deceptive because it is NOT $20/box. My subscriptions page for Crate Joy shows three shipments (because this is the way the seller has it set up) but tracking for ONE. I have a lot of trouble with flat-out deception. The overall product I received in my one box is not worth it for $60. I also saw the business answered someone and said "we are paperless and monthly videos with instructions and coaching tips come via email. Unfortunately, I did not receive any email with linked videos or coaching tips as advertised, not one.
1 Box Every 3 months ~ $60 per box
2 Boxes Over 6 months ~ $54 per box ($108 total)
4 Boxes Over 12 months ~ $50 per box ($200 total)
Hopefully, this clears up...
You are correct that the Cratejoy marketplace shows the subscription as per box instead of per month, even on the Yoga for Hair Growth digital e-coaching program which is obviously not a box. It's unedible and clearly putting QUARTERLY subscription box in all caps a few places and describing when quarterly boxes ship in the FAQs still caused confusion. Since you bought a gift subscription the system didn't recognize you as an active member to receive the coaching emails. This has helped Club Rapunzel realize that we need to do better in catching these things and so sorry! You are now in the queue. Sadly we can't go back in time to turn your below-average experience back into the excited hair growth journey-er but all...
I know it's crazy to review this box after one use. But even my husband noticed a difference in my hair! He said it was smooth ontop instead of frizzy. This is after just one use of the royal deep treatment. So excited to start my club rapunzel journey!
I have been on this system for over a year and I liked how my hair felt right away, and then a few weeks in I noticed less shedding. At around 5-6 months I saw growth and have been proudly whipping my hair around since LOL. Unfortunately, I didn't take photos in the beginning, but I will update later.
I received my products last week. Oh man let me tell you......I already see a difference to the ends of my hair (I have dry ends due to humidity problem where live). I follow the directions to as specified and I am in love with the rice water hair mist. Can't wait for the next steps in my dry free ends journey.
Thank you for this fabulous feedback! The first box is all about conditioning and treating your hair with love, and in your next quarterly box we really get into scalp health and growth. I can't wait to see your after photos after each box!
Totally love these hair care products! 💞Within the first couple of days I saw a difference! When I comb my hair, I’m seeing very little or no hair in my comb. And my hair feels very soft. 🥰. And I especially love that a young woman has created these products. Makes me even more happy to support!
My hair has been damaged my entire life from trying to change it. I am really grateful for Club Rapunzel which helped me take care of my hair and my self and love the real me. I had no idea my hair could look like this.
I love this box! It was really good to have a plan when I first started I didn't know what I was doing but quickly felt like I was part of a community.
This is the best hair care line out there. I have tried a million different some, super expensive, stuff and these are the only products that make my hair the way I want it to feel, clean and soft and shiny. I love the conditioning mask, that is the best conditioner I have ever used. And the serum is amazing!!!
This box is amazing. I admit, I was unsure about the size of the mint oil, but a little bit foes a long way! Plus it ensures that you don't over do it. My hair is starting to feel fantastic. I'm so happy I found this subscription, and I plan on continuing it.
Like having directions and clear steps to take for healthier hair. Products are easy and fun to use.
The first box of your journey takes you down the "root" to recovery. Identifying the damage both inside and out so that we can heal
The routine of self love while you sleep... continue to mend our ends you'll develop the habit of stimulating growth through scalp massages
Retaining Length... when you put the health of your hair first the length comes naturally.
Let it Shine! Low manipulation styling for all of the hair you've grown and retained during your 12-month transformation
Club Rapunzel is a 4-step hair repair and growth program delivered quarterly that includes products and wellness tips to get you to your desired hair health and length. Email, video and community support keeps you accountable. Order now to receive by the end of the month.
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