Gemstone of the Month

Hello :) Thank you for taking the time to review your subscription, but we are confused with your review because you subscribed to the $6.95 2-stone subscription that has 2 tumbled gemstones. We wish you had reached out to us for further clarification before leaving a review. If you'd like to cancel the remaining boxes, please contact us :)

Hello Elnora :)
Our box hasn't changed, so I'm not sure if you are confusing us with another company. The jewelry boxes have always had 6-7 different items inside and some months we focus on more expensive jewelry items, whereas other months have a mixture of items. For a simple comparison of competitors, sellers on Etsy charge $15 for the Strawberry Quartz bracelet alone, let alone the other items. I did a shop of each of the items in the May box and the items add up to $73 (without shipping), if bought individually on Etsy.
I apologize you did not like the box and we hope you find a gemstone or jewelry box that makes you super happy ❤️

Hello Lindsey :)
I see you signed up on March 1st. Our CrateJoy boxes ship on the 4th of every month, and the cut-off date to receive the current month's box is the last day of the month. As you subscribed on March 1st that means you paid for April's box, which shipped on time. I tracked your shipment and I see it's been in transit since April 3rd.
International packages often have a long tracking history given the current Covid-19 pandemic. If you follow your tracking, you will see your shipment was tendered to the USPS on the 3rd of April, and did not clear Canadian customs until April 24th. I am sorry that your package sat through customs...

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Hello Amanda :)
It's unfortunate you didn't come back to update this review, but the tracking shows your box was delivered on the 16th of April.
April 16, 2021, 12:04 pm
Delivered, In/At Mailbox
Your item was delivered in or at the mailbox at 12:04 pm on April 16, 2021 in XXXXX, XX XXXXX.