Date Night In Box

Aug 13, 2020

Michele D.

31 Reviews

39 Pictures

52 Helpful Votes

Subscribed for 3 months

Date 3: LOVED the summer camp theme. It took us 2 nights to complete everything. I HIGHLY recommend this subscription. Recipes and playlist were superb.
Date 2: Super happy with this box! Enjoying cooking together, since we normally don't. You have to find value in the included non-tangible aspects like the recipes (dinner, drinks AND desert!!!), custom playlist, conversation starters and ways to continue the date afterwards. I really appreciate these things and getting out of the same-o routine.
DATE 1: What a fabulous Date Night In. I am totally perplexed by the negative reviews. We laughed, we connected, we 100% focused on each other for several hours... perfection!
This is our first time trying this service and we both thought it was fabulous! There is actually more to do than we could finish in one night. Reusable content, so there is extra value there. Customer service has been superb!

Jan 21, 2017

Jennifer R.

1 Review

21 Helpful Votes

Subscribed for 1 month

HORRIBLE! I am so angry. I spent around $42 on this after shipping. As others mentioned below, complete waste of money. This is a joke! We were given envelopes, pens, paper, a tea light candle and 1 and a half ounces of candy to write TWELVE letters to each other. Yes, you read that correctly. This was cheap, not creative and not fun! This company is trying to make a quick buck and take advantage of people. Don't fall for this scam!

Nov 04, 2019

Rachael S.

1 Review

16 Helpful Votes

Subscribed for 12 months

If I could give this zero stars I would. I am extremely disappointed in their customer service. I had a poor experience with this company when trying to request a refund for my auto-renew. I asked 6 different times to speak with a supervisor and was denied. I am incredibly disappointed in the fact that they have zero flexibility in their refund policy. I have never dealt with a company who was this unfriendly to their customers. I would NOT recommend this product to anyone.

Apr 12, 2021

Jorina E.

1 Review

3 Helpful Votes

Subscribed for 4 months

My experience with Night in Boxes and their customer service was terrible. I bought 3 boxes, which were mediocre at best. The recipes were terrible, and the included items were cheap. When I purchased the box in December, I ensured that I was not signing an automatically-renewing service (that's where these companies get you!!). This was clear on my invoice, and the emails I received. Without any notification, they charged my credit card again and my order was suddenly on "auto-renew". When I contacted customer service and asked them to provide me with any evidence that I had purchased an automatically renewing service (I had an invoice that clearly stated I only bought 3 boxes, with no mention of an auto-renew), they weren't able to, and refused to refund the unauthorized transaction. This company is a total scam and a money grab. Stay away.

Apr 12, 2021

Cheryl J.

1 Review

3 Helpful Votes

Subscribed for 3 months

I signed up for one time, 3 boxes through this service via a web deal they had going on. They "renewed my subscription" without notifying me. In January of 2021, I signed up for one time, 3 boxes through this service via a web deal they had going on. In late March of 2021, they "renewed my subscription" without notifying me. They billed me again for 3 more months of service before I even received my final box, and they did so without notifying me that they would do so. It seems like this is the business model that they use to make money - enter people unknowingly into a subscription service, and then secretly bill them without notification.

Apr 02, 2021

Kristi K.

2 Reviews

3 Helpful Votes

Subscribed for 26 days

I thought the overall activities provided were low quality and not very interesting.

Oct 31, 2019

Dawn F.

1 Review

13 Helpful Votes

Subscribed for 6 months

BEWARE!!
THIS COMPANY DOES NOT CARE ABOUT THE SATISFACTION OF ITS CUSTOMERS.
Reiterating the last reviewer, I didn't realize my "3-month subscription" would renew automatically. They say they give you lots of warnings as you are checking out, but three months later I wasn't thinking about it, and there is no reminder before they charge your card (like other subscription services I've used).
My only notice came from PayPal. Of course, it came just *hours* after their cancellation deadline. I contacted customer service right away. The boxes don't ship for at least two more weeks, but they still refuse to cancel and refund. Now I'm being charged $120 for three additional months of a service I didn't like in the first place!!
They've offered to change the content of my boxes (make it a kids box) or delay delivery, so clearly there is still time in the process to make changes, but they still refuse to cancel. They also would not escalate my issue to a manager, despite multiple requests.
I told them I don't like their product, so sending them at a later date does not address my issue. They don't care. They would rather keep my money and have an unhappy customer. And it's $120!! It's not like a $15 magazine subscription. Maybe to a rich corporation like Cratejoy, $120 is meaningless. But we are a one-income family of three, and $120 is a lot of money to us. But they don't care.
THIS COMPANY DOES NOT CARE ABOUT THE SATISFACTION...

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Mar 03, 2021

Johanna F.

1 Review

2 Helpful Votes

Subscribed for 3 months

Honestly, I’m super disappointed.... for almost 40$ a month, March 2021 is a box of things from the dollar store and called a Magicians Night??? Im super super disappointed that I wasted my money on this box. And EVEN worse?? I bought it as a present for my boss, and I’m embarrassed. .

Apr 20, 2021

Jodi B.

4 Reviews

1 Helpful Vote

Subscribed for 6 months

We love our boxes. The dinner menus are amazing, the play lists are well-curated, the activities are thoughtful.

Mar 29, 2021

Tom R.

1 Review

1 Helpful Vote

Subscribed for 3 months

If I could give zero stars, I absolutely would. This company provides cheap and uncreative products, is extremely sneaky about its automatic renewal policy, and is clearly just out to take every dime they possibly can from you. You are much better off spending $10 at Walmart to buy the items your spending $40 on to get shipped late. Please be aware that you are going to have to search for the automatic renewal option to disable it as it is automatically checked and hidden as well as possible in order to continue to leech from your bank account, and when to your surprise your bank account is drained of $100, the company's response is essentially "LOL Gotcha!". Personally, I would not recommend that anyone do business with these people.