Buying this would be a HORRIBLE mistake
by Rebekah written 2 days ago
First of all - I wish I could give them half a star instead of a whole one.
I thought I would give Night In Boxes a try after seeing they were featured in Buzzfeed and liking the website. However, when I received the box in the mail, I was hugely disappointed. The box is very small and contains just a few cheap items that do not even come close to being worth the money you paid. The date described did not seem fun, but the worst part is that it is seriously a huge rip-off, I feel like I wasted my money.
I contacted them to ask to return the untouched box. However, the customer service is terrible. They will not accept a return. So now I am stuck with a low-quality box that I paid a lot of money for. I feel like they stole money from me and I got a terrible date box in return.
Save yourself a huge headache and spend the money on something else instead. I have no hesitation in promising you that if you get one of these boxes you will regret it.
by Renate written 8 days ago
This website is a total scam. Do not buy! They charged my credit card but couldn’t find my account when I contacted them for tracking information. I kept asking for a phone number and they just gave me a run around. Contacted my credit card who did some good research to find a an address (in London) and a fake telephone number in Texas! Total scam, couldn’t believe it. Not sure how an outside website blogs about it.
Awful Customer Service
by Kathleen written 11 days ago
I was willing to give this a shot with a promo code for a free box. I entered the promo code at the time I was entering my CC# and there was a big blue -$33.00 with an adjusted total in the $80 range. When I clicked through to process payment it charged me for $120! I immediately e-mailed customer service and had to wait 21 days(!!!) for a reply. I also posted on their FB account and got a reply a week later but just saying to message them and then never got a reply.
Finally when they e-mailed me back they said they couldn't refund the $33 but would apply it to my next purchase. I replied to tell them that was not acceptable and they needed to refund the $33 or the whole thing and cancel my account. They still won't do either. I cannot find a phone number to call them. What a mess! Don't waste your time on a company that doesn't care enough to e-mail customers back.