Q: Can I get a refund on my subscription? Forgot to cancel before it renewed and don’t have the money to afford another 6 month subscriptionAsked by Cj P., January 2020
Q: Do these come with a full set of dice or is it only 2? Asked by Kylah P., January 2020
Each box comes with at least full set, explore the descriptions of the
different boxes to see which kind you will get.
I've been a subscriber for this box for over a year now, and I am always so pleased. The dice are gorgeous and good quality, and the interactions I've had with customer service have been very helpful and positive.
Two very bad experiences (or non-experiences) with Dice Envy customer service make this a no from me, dawg.
In December, I sent an order of dice to a friend. They weren't marked as shipped for several days. I finally sent an email asking why, and the dice were sent that day. No reply to my email, though. Oh well, I thought, the holidays are a busy time.
I subscribed to the Pride Box for myself, and received the first installment in January. It was missing the extra D6. I sent an email to their customer service and was again ignored. It's only a D6, but this doesn't give me much confidence in Dice Envy's ability to deliver on what they promise. Cancelled.
Christmas season was particularly hectic for us. We are a small company and had a very large season. Two of the four of the people in the office (including our customer service rep.) were out of the office for medical reasons. We apologize. We are still playing catch up on customer service. We're working hard to come up with long term solutions so our custom service is not as sluggish in the future.
Loved the gore core set can't wait util next month's shipment
I got this for myself and my niece, we loved our first set of Avocado dice; they are beautiful and well made. Looking forward to next months surprise.
Absolutely loved my first box! The quality is outstanding.
I was so excited to get these dice!! They go perfectly with my half-elf ranger/druid character I'm running in my current campaign! Definitely going to be a repeat customer! Excellent quality!
The die are beautiful and the seller was pleasant to work with. I can't wait to start my first game.
Started with the Small box and the dice (di) that came is beautiful. This and the next boxes are going to be part of a Yule gift for a gaming friend. I can't wait to see upcoming selections.
i LOVE this box!! it feeds my need to have new dice without my spending wild amounts of money and buying a bunch of sets!
I like dice. Dice are cool. But they're also a little hard to make original or something special. These actually are. I haven't seen dice like these before. Unwrapping my dice was exciting and I showed them to people for days just cause I thought they were cool. And some people agreed.
This recent box contains a wooden set of dice plus a specialty dice that we eventually successfully kickstarted.
This recent box contains a lightweight aluminum set of dice.
This set was especially made for our subscribers. They are a heavy metal (zinc) with our logo branded on the #20.