Q: Can I get a box to review on my tik tok Asked by Kendra F., January 2020
Q: I have left 2 emails over the last 2 weeks asking questions about shipping and have not received an email back, is there another avenue of contacting that is preferred? Asked by Diana R., December 2019
Hello! Sorry, sometimes emailing through Cratejoy doesn't reach me as
easily. You can email me directly at wayne at dungeoncrate dot com (they
dont allow links in these emails through cratejoy) I also encourage you to
go to our actual website at dungeon crate dot com to get lots of info on
your subscription. We ship once per month all at the same time. Currently
we are putting together this month's offering and should be shipping this
Saturday. You will get a tracking email as soon as I print postage. Please
email me directly with any further questions or issues. I'll make sure you
are sorted ASAP! Thanks, Wayne Brekke Founder - Dungeon Crate
Q: Is there any Xmas special delivery. I wanted to get a box for my son for Xmas but saw that if it is after the 4th it comes the next month. Asked by Tawnya, December 2019
This is true, unfortunately all orders after December 4th are batched to
January. You can pick items from our online store on our web page though
and those are shipped right away. These items are mostly from our past
crates and you can put together a box that way if you like.
Q: Is this ok for beginners. My son is 10 and starting to get into DD Asked by Tawnya, December 2019
For sure! We offer all the accessories that go with the game like dice,
miniatures, adventure modules, pins, buttons, and more. All items that can
be used for D&D and other games by a wide variety of age groups. I think he
would do well with our crate. Most of the items on our website have been in
the crate so you can check that out at dungeon crate dot com (they don't
let me link here) and it also has tons of information on memberships! Can
also email me directly at wayne at dungeon crate dot com.
I have been a subscriber for around a year now. I am extremely excited when I get the notification about boxes being shipped and cannot wait to open them. Customer service is top notch. Product is high end. Variety of awesomeness knows no bounds. I go out of my way to recommend these guys to every gamer I talk with. Highest marks all around!
I am awaiting my first box but can't say enough about the customer service! While CrateJoy was unresponsive, a direct email to Dungeon Crate yielded a reply - literally within an hour. They were very understanding and accommodating and I am very impressed! I can't wait for my box!
Been a subscribber for nearly 3 years. Each crate is a unique experience both for players and dms. Without spoiling much the crates offer a variety to use, and have fun with. Inside you can find an adventure, and items to go along with that. I have not been disapponted by a crate yet, and the team behind the crates are all very social and in general nice people.
I have had a subscription with these guys for a few years now and I can tell you they are a very wholesome and great service and community based company. Some of the highlights is their customer service, they are quick to answer any questions that you may have and always do so in a friendly and respectable manner. All of my packages have arrived on time if not early at some times and if there is a possible delay they inform the customers right away. Additionally they have built up a very good community base on social media platforms such as facebook and instagram with both a company page and a public hang out group/page. Overall I would highly recommend their subscription service to any tabletop gamer.
Thank you so much. I bought this subscription for my son’s 13th birthday las March. He looks forward to each month’s box. The December box made his holiday. He feels like a part of a close community. Great box!
I Look forward to getting this crate each month. I have had to tighten my budget, but I figure that what I don't spend on minis each month or on adventures, I can make it up with the content from this box. The adventures are fun and can easily be edited to fit any setting I need. The addition of encounter cards, npc and monster cards along with the magic item cards is so cool! My players love being handed a physical item to stand in for an item. Plus Minis! I love minis and I have plans to paint everything!
I've been with Dungeon Crate for several years now and I've watched them grow. I highly recommend this crate to anyone who plays DND or Pathfinder. Each crate comes with a themed story with minis, tokens, and some handcrafted goods as well!
I was really skeptical about getting a crate service for my D&D habit. Well, here is just another product to keep my obsession growing. Many of the TRPG services that I looked at were too focused on DMs, a setting, or a system. Dungeon Crate is none of that. Will you use everything in every box? Maybe not, but I am sure that some of your friends or other players will
One of the unique aspects of DC is the community that has grown up around it. Weekly podcasts, streamed games, meet and greets at GenCon, people sharing how they are using the goodies. Wayne and team haven't just sold a product, they have created an extended family.
This is a great product, with excellent support. I will be subscribing for awhile. I love the products in the box. I actually use them unlike other crates I have bought.
I have been very pleased with Dungeon Crate, I've been subscribed for about 8 months now and really love the adventures in their crates they have been including.
There is usually a miniature from Reapers in the box that corresponds with the adventure, along with a few hand crafted items that can be used with the game or pins. some of the items aren't super useful but I've found use for a good portion of the items, such as the acrylic spell items like the webs and vines and the flight stands which my players love.
The Adventures in their crates can work as oneshots when you just want to get with a group of friends with minimal planning or you can plug them in as mini adventures in your on going campaign when you cant think of any encounters (like myself)
Their customer service is amazing, I've bugged them a few times on their Facebook account and every time they respond quickly and are always super helpful in assisting with what ever issue I'm having.
Shipping is usually fairly quick with about a week turn around from when you receive the notification.
Overall a really good service that i recommend for any DM's or players looking to DM in the future.
It’s been a fantastic summer and we are knee deep in prepping for a killer Fall. But before we get there, we offer you an August crate packed with treasures. Minis, dice, adventure, and snakes will liven up your tabletop and keep the adventure going all season long.
It's the dog days of summer and July is prime for some steamy adventure. We've got things to adorn your den, sharpen your luck, and murder your friends in this crate.
Summer is here and things are heating up! This month’s crate features the exciting conclusion of The Phoenix Initiative adventure series written by the very talented James Rodehaver. 1980Who brings us something to ensure we always look cool on those hot days. We also have new items from Lords of Adventure and Wargames that are sure to heat up your game table.