Q: Do I get a tracking number for shipping?Asked by Katie, June 2019
They said it could take 5 days after placing an order for it to ship but I got an email with tracking information the same day I placed the order. Very speedy shipping.
Yes! Every month I receive an email when my packages has been shipped with a tracking number. It’s super easy to know when the books will arrive.
Also, the support department is very helpful and quick to answer any questions. They adjusted an address for me with just one quick email.
Elephant Books does a great job communicating shipping information. Every month you get a tracking number.
Q: What are terms and conditions for Free Replacement of Titles You May Already Own.? Asked by Sonia L., October 2019
While we specialize in recently published books and new discoveries, it is possible you might receive a book that’s already part of your reader’s library. In that case, just let us know within 30 days, and we’ll send you a new book for free as part of your next shipment. Please make sure to pass the existing book along to someone who’ll enjoy it (a friend, local library, or school for example). We believe every book deserves a happy home!
I love everything about Elephant Books! The packaging is perfect and the books are all so unique well written. All my book loving friends are having babies and they love this gift.
This gift is fantastic!
I"m so happy to have found something that I can send new babies and little kids for their birthday that is truly a special gift and not something that will be outgrown in a month or broken in 2 days. Books are simple yet sophisticated....and the packaging is way cool. I love this subscription!
Fun to put my friends who are new grandparents in touch with a great resource for new baby and early birthday gifts. Classy gift for all grandchildren.
We gave a gift subscription to our great-niece for her 1st birthday. It was for 6 months, and I chose Elephant Books because of the reviews. This past weekend we spoke with our niece at a family picnic. I asked Stephanie how she liked these books for Abigail. Stephanie told us that they were Abby's favorite books! They loved them! I have a grandbaby due in January and was thinking of this for a gift, and really was sold on Elephant Books after hearing from our niece.
I ordered a three-month subscription for my granddaughter and accidentally selected the wrong age category. When I received the email stating the first subscription was being mailed, I noticed my error and sent a message back asking them to change the plan. Elephant Books immediately responded to my email and agreed to send out a second (correct) set of books at no charge! I was informed that my granddaughter could keep the books from the wrong age group and gift them to someone. Wow! I'm so impressed with their customer service! You've won a loyal customer!
I couldn't be happier with the books we've received. Great quality picture books that I know my daughter and I will read for years to come. And I love the throwback packaging. Nicely done Elephant Books!
Both my daughter and I LOVED this book. The imagination of Little Fox and the encouragement of her mother on her trip. We don't read books just for the sake of reading - we want a good story too, and this book sure delivered! Can't wait for our next shipment! <3
I ordered this gift for my nephew because I wanted to give something special that both entertained and had lasting value. My nephew loved the books!!! Beautiful quality and the customer service has been great. Highly recommend!
My son looks forward to receiving his new books each month! A real treat!!
My gift recipient, a new mother, was absolutely thrilled with the Elephant Books package that arrived for her baby. She loved the special attention to detail, packaging, as well as the prospect of building special memories around reading to her child.
"Where Bear," Sophy Henn "Little Wing Learns to Fly," Calista Brill
"Animal Babies on the Mountain," Julia Groves "Bounce & Jiggle," Sanja Rescek "Rabbit Pie," Penny Ives
"My Little Half-Moon," Douglas Todd Jennerich "Girl & Gorilla, Out and About," Rick Walton