Escape the Crate: An escape room adventure shipped straight to your door.
by Escape the CrateA bi-monthly "Escape Room" subscription box... full of puzzles and mysteries to solve!
$26.50/ box
Buying OptionsReviews (441)
Cool product, terrible shipping
Mar 02, 2021
Allison L.
Have had a very rough time with shipping. I ordered 2 subscriptions for myself and a friend to do together. Her first was never received and my second never received so we now each have different boxes which totally defeats the purpose.
Verified Purchase
Fun but missing pieces
Feb 17, 2020
Carrie D.
This was our first time with an escape the crate. Overall very fun, but our box was missing an envelope, which contained cards and a mirror to help solve some of the puzzles.
Verified Purchase
Unhappy auto renew
Jul 07, 2021
Heather G.
automatically added a new subscription when my order should have ended. very unhappy.
Verified Purchase
Hello! Cratejoy is a site that sells subscription boxes. All of the boxes on this site are set up to renew in a subscription format, as was clearly listed in the terms and conditions agreed to when signing up. We have non-renewing options available, such as giving a gift subscription… but otherwise when you order a subscription with us, it will automatically renew. We do send out a reminder email 2 days before every renewal, in case you want to cancel and we also send out an email when the subscription renews as well, so there should be no surprises. Remember that you can cancel the subscription at any time, but no new subscriptions are added...
Missing pieces
Feb 14, 2021
Alyssa
The box came with several pieces missing. You could technically download them off the internet, but a) we have no printer, and it's really inconvenient to have to toggle back and forth between tabs with multiple people and 2) for the price, you'd expect the box to come complete.
We didn't get that far in the puzzle because of this, but the overall idea seemed cute.
Verified Purchase
Disappointed
Feb 16, 2021
Jillian G.
A little disappointed with what we received. Very cheap game components and even worse Photoshopped designs on the boxes. Overall feels very quickly slapped together, which makes it just not very fun to play through. Will definitely be cancelling our subscription and saving our money for better quality games that have more thematic attention to detail.
Verified Purchase
Silver Screen
Oct 07, 2018
Denise M.
This was our least favorite one so far, we had a little trouble following the logic. Outlaw was AMAZING! This one was good.
Verified Purchase
Better for adults
May 15, 2021
Jennifer M.
Puzzles seemed better for adults than children.
Verified Purchase
Not worth it. Automatic renewal
Mar 15, 2021
Krista L.
Box is not worth $60. Teenagers played 1/2 of the first one, and never went back. The second is untouched. I never received the renewal notice and wasn’t aware it was automatic. This seems scammy.
Verified Purchase
Hello! You signed up for a subscription product which automatically renews on a set day. We make this very clear at sign up. In additional, 2 days before a renewal, we send out a renewal reminder email (yours went out and was received on March 13th). We want to make sure everyone has time to remember there is a renewal coming up so you can change addresses, skip a month, or cancel the subscription. We don't have to send out a renewal reminder, but it is something that is nice to do.
After 2 days warning, though, we will renew the subscription, which was authorized at checkout. While I understand it is frustrating when you don't want a subscription...
The trials of Houdini
Apr 14, 2018
Shayla M.
This is our second one and this was a bit frustrating. One of the envelopes said it opened with 4 numbers and it opened with two words. Another opened with 5 numbers and only needed 4. Because of this, we needed several hints to figure out what we already knew.
Verified Purchase
Not Received
Dec 25, 2020
Kimberly F.
I still haven't received my box. It was guaranteed Christmas delivery and was supposed to be here by December 21, its Christmas day and I still haven't used it. Have no need for it now as I wanted it for when family as here
Verified Purchase
We are so sorry that your package did not arrive in time for the holidays. We shipped out packages on time and on schedule, but across the board all online sellers are seeing massive delays with the USPS not delivering on time... with many of their packages still stuck in shipping centers. Due to the virus, decreased staff at the post office, and increased holiday orders, the USPS is simply running behind. We create the boxes and we ship out the boxes, but we don’t hold the power to help move things along once it is In the hands of the USPS. Feel free to contact them using the tracking number we sent out to see if they can...
Confusing website - inferno
Jun 09, 2018
David M.
I found this to be confusing. I was never sure which puzzle I was supposed to be solving or if the envelope was already supposed to be opened. I had to use the 1st hint on each puzzle just to figure out which puzzle was next.
I didn't like how I had to click on a link to enter a code, then hit the back button to go back to the instructions. Why not just enter the code on the same page?
Verified Purchase
We are so sorry that you found the number of objects that need to be unlocked in the game confusing. We try to mimic a real escape room in our games where there are many objects in the room, all of which are locked. Part of the fun, and frustration, of any escape room is figuring out which code unlocks which object, some of which can’t be unlocked until much later in the game. This sometimes takes some trial and error or keen observation of matching an answer you find to the required lock on the object. Using a website, we make you try the code for each object as you would on each padlock in an escape room. This has been a signature part...
Poor shipping
Dec 18, 2020
Laura C.
Product was shipped weeks ago and has not been delivered.
Verified Purchase
Hello! Your order was shipped at the beginning of December and tracking details were sent out to you. Once we ship, using the USPS, the package is out of our hands and under control of the United States Postal Service. As the USPS tracking page shows, their shipping speed has been affected very greatly by the Coronavirus pandemic and staffing shortages. As the tracking shows, the package is still in transit, just arriving late due to circumstances out of our control... with delays at sorting centers closer to you. I wish there was something we could do to make a package move faster once it is in transit, but with the current condition of the USPS, it takes a...