Q: Just received my first box and am pleased with items, but I don't know what the gold items are for. Bottle opener? Asked by J Y., December 2020
Hi j Young,
That is great to hear! The gold items are touchless keys, made of antimicrobial alloy, designed to avoid high-touch, germ-ridden, public surfaces. You can use it to open doors, push elevator & ATM buttons and at the grocery store checkout. Please be on the lookout today for a box reveal email detailing the items in the box (please check your spam as well). Thanks!
Q: Can I get the February box if I subscribe now?Asked by Melissa M., February 2021
Hi Melissa,
Thank you for your question! If you subscribe now in February, you will be receiving the March box. If we have extra inventory, we will sell that month's box online as a one-time purchase, thanks!
Q: I am literally heartbroken this subscription does not ship to UK. I loved the tumbler, whisker, matcha, glass straws box. Could someone please tell me how I could get hold of it in UK? TIA Asked by Soraya G., February 2021
Q: Does anyone know what the gold items are for from the December box? Asked by Regina S., December 2020
Hi Regina,
The gold items are touchless keys, made of antimicrobial brass alloy, designed to avoid high-touch, germ-ridden, public surfaces. You can use it to open doors, push elevator & ATM buttons and at the grocery store checkout. Please be on the lookout today for a box reveal email detailing the items in the box (please check your spam as well). Thanks!
I really liked how the box had a theme. Almost like having all products curated to one thing or room in particular. I love the whole aesthetic. Everything looks super cute and the products aren’t made cheap either. It’s all very cute and practical. I needed just about everything, good thing I waited on shopping. I wish there was a card or something to help say what everything is or where they came from but I am happy with this box.
Hi Andrea,
Thank you so much for your feedback! We love that you are enjoying your box. In an effort to be more eco-conscious, we send out a description email after the box is shipped/delivered instead of a card - please check your spam folder as it may have ended up in there and add us to your contacts. Thanks again!
Really easy order process. We have really loved the produced as well. So excited to see what’s in the next boxes!
This is my 2nd box and I enjoyed it just as much as the first. A totally different theme with great products to try. The Essentials crate is a great way to try a wide variety of earth friendly products and make them a part of your everyday life. I have used and enjoyed every product and look forward to continuing my subscription.
This is EASILY the best box I have ever tried, and that is saying something. This is a GREAT, eco-friendly, well-curated box.
Hi Amelia,
Thank you so much! We are so flattered ☺️
Matcha powder-tastes great!
Glass cup/lid-nice. Still a little unsure about the lid, feels like it may come off easily.
Glass straws-haven’t used yet. Interested to see if I cannot break them😳
Hand frother-haven’t used yet since I already have one. I’m excited that I could gift it. It’s a nice set.
Thank you!
Hi Sonya,
Thank you for your feedback, I'm so glad to hear you are enjoying your first box! Once the lid is pushed down all the way it should be very secure but if there are any issues please do not hesitate to contact us. Thanks!
Finally! A box that does it all. Products you actually need and want to try that’s good for you and good for the environment. Usually I only like a few products in the subscription boxes I’ve tried but I’ve found use in all of the products I’ve received so far with this one, and some I didn’t know I needed until now!
Hi Alexis,
Thank you so much, we appreciate the support!
Amazing quality. You definitely get more than you pay for and this subscription has helped me transition to cleaner products for my family.
Thank you Phil, that's great to hear! :)
Love this box and the thoughtful theme of "Keep Clean & Carry On". I'm a clean freak but hate introducing harsh chemicals to my home/body. The hydrating sanitizer and organic soap did not leave my hands feeling dry at all. The touch free keys were also a clever addition, especially since I can never seem to get my Apple Pay to work while wearing a mask at the grocery store. You can tell that each product is carefully selected for the box, would definitely recommend!
The finished product is not as sharp as the photos. It looks like it’s been on my key chain for years. VERY distressed.
Hi Julie,
I'm sorry to hear that! Are you referring to the touchless keys? We try to ship plastic free, using minimal packaging and apologize if that caused additional wear and tear on the product. Please email us and we'd be happy to send you a replacement. Thanks!
I highly recommend these products, they are thoughtfully curated and high quality! I especially love that products are clean and natural. Can’t go wrong with this box :)
Hi Carol,
Thank you so much, we're so glad you love the products!