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Just want to write to say how much I have been enjoying the boxes! I've subscribed for a couple years now and have always looked forward to checking out a new city, but even more so now with real travel on hold. I especially appreciate the info on the makers of the products. Their stories are inspiring. We're looking forward to visiting some of these cities for real in the future.
Terrible I accidentally renewed this instead of box I wanted and they charged me any way even though it’s not a subscription and says cancelled. I order it twice as a subscription for a niece in college but she didn’t think worth it so chose something else. I thought I was rehearing a heart box but saw it was thus. I cancelled and write them 30 seconds after. Today my bank said they processed it beyond the hold!!!
We are so sorry you are disappointed. We promptly responded and have tried twice to contact you by email to clarify your request, but have not heard back from you. We strive for excellent customer service and want to make you happy. The request was that you did not want the subscription to renew. This could mean that you would get the first box and then your subscription would not renew OR that you wanted to cancel the order. We are happy to issue you a refund if that is what you want.
Love this box that connects people to local goods. Great idea!
I was really happy with my box last month until I saw someone's beautiful picture of their box with Mexican chocolate. I got oatcakes instead. Hahahaha! In all seriousness, it's a great box, but maybe more chocolate and less oat. ;-)
I've gotten these boxes for a few months now and have never been disappointed... especially with this month's being from Burlington, VT. My favorite place in the US. So it was as very nice treat.
It's a good thing I got my first box at a discounted price, I would have been mad if I had paid the full price for what I received. It was 2 small packets of seasonings, 2 cards that I don't have a use for, a lip balm, a kitchen towel, and a small jar of rosemary simple syrup. Not at all worth $35 dollars in my opinion. I am cancelling after this first box.
We are very sorry your gift box did not meet your expectations. We want our customers to be happy! The cost of the items in the gift box for New Orleans, if you were to buy them individually, is actually more than the cost of the box. All items are handmade by local artisans in New Orleans and were chosen because they are unique and have a high degree of craftsmanship. Mass produced products are cheaper, but they would not be unique to the city and support the local artisans which is our passion at Explore Local Box. We strive hard to bring our customers locally made products that will give them a good feel for the city.
I love it, it make me happy, thank you... you got me for life😉
Loved everything! It is a really fun gift to share with my husband
We are so happy that you enjoy the gift box that you received this month - Happy Exploring!
I ordered this for my husband for Valentine's Day. He has gotten two boxes so far and I have been pleased with the products. There has been a variety of products from different places. He looks forward to getting this every month.
Very interesting and unique box! The box is a great idea and I love learning about the different cities.