Q: Do you ensure that your boxes are cruelty free? Asked by Sheena C., May 2020
owo
um
idk
Q: Is there the option to pause the subscription for a month?Asked by Cara B., April 2020
You can either cancel or change the renewal date. Currently, there is no option to pause the subscription.
Q: Are the masks paraben free and sulfate free?Asked by Amanda N., October 2019
yes so far
Q: Hello! Do you do giant bulk orders for companies? I am interested in potentially ordering a box for everyone in our studio (about 215 people). If so, do you give bulk discounts? Thank You!Asked by Kerry J., January 2021
I have the 7 Lux subscription and I love it! All of the masks are great quality and they are packaged and shipped with care. I have enough masks to throw into gifts for friends and still have plenty to use for myself. The variety is great. I always have a mask for what my skin needs at the time, calming, acne, brightening, moisture, etc. I can’t wait for this subscription every month. It’s a little gift of self-care I deserve and enjoy.
This is by far my favorite subscription box! I will use all of the items in this box, there was a great variety of items. The packaging was really nice and bright. Wonderful experience!
One word....OBSESSED 😘
Love it. Arrive very fast. Love everything, every single mask. I will keep this subscription active. Also love the price.
Decided to try this box out for the first time, and it is my new favorite!! I did a one time subscription but I will absolutely be going for the 6 month plan. I got the $30 box and it came with ADORABLE face masks and some REALLY awesome, top quality, FULL SIZE (!!!) Korean beauty/skincare products. The value of the box is SO worth what you get inside.
There was recently a mishap with my shipment. I contacted customer service and they sent me a new one right away!
I had been pretty unhappy with Facetory for awhile. I had even cancelled my subscription but, after receiving Februarys box, I was very pleased once again and renewed for more collections!
Love the masks and also the extra gift I receive with my boxes. Can't wait till next months goodies arrive.
Only received one shipment so far - but loved the variety of masks included. Very good quality.
My daughter loves masks and she was thrilled to get this as a surprise at college!
Had a great at home spa day with my mom!
Happy December! It’s time to focus on calming and resetting your skin. This month’s 4-Ever Fresh Kit contains gentle and moisturizing sheet masks to help your skin feel pampered and loved. Grab a cozy blanket, light a candle, play some music and sheet mask away!
Happy December! It’s time to focus on calming and resetting your skin. This month’s 7 Lux contains gentle and moisturizing sheet masks to help your skin feel pampered and loved. We also threw in some of our favorite bonus gifts for you to try! Grab a cozy blanket, light a candle, play some music and sheet mask away!
The K-Glow Box includes 3 full-sized skincare products and 4 sheet masks! To curate these boxes, we scour for the trendiest and most fun Korean skincare products that have little to no exposure in the western market. The result? Fun and effective skin care for healthy, glowing faces every month!
November is the birthday month of FaceTory and to celebrate, we curated this box packed with skin-protecting sheet masks + skincare goodies! Get in the mood to celebrate while treating your skin!
November is the birthday month of FaceTory and to celebrate, we curated this box packed with skin-protecting sheet masks + skincare goodies! Get in the mood to celebrate while treating your skin!