Q: Shipping to Puerto Rico?Asked by Naidalyn L., October 2020
Hello!
The FaceTory team is currently working hard to expand our international shipping services.
We are currently unable to ship to Puerto Rico but we hope to contact you with some good news in the future. But until then, we appreciate your support and understanding! :)
In the meantime, please stay connected via FB and Instagram!
Q: Does the 7 lux box have anything other than face masks? Like full size productsAsked by Melissa W., February 2020
"Hello! Thank you for your question. The 7 Lux now comes with either a few
sample sized products or 1 full sized product, alongside the 7 sheet masks.
This month I got my 7 masks and I also got a full sized lip balm. The brand is called SanDa Wha and the lip balm is Camellia Healing Lip Balm. It has a pleasant, fresh smell and feels so good on my lips. It's definitely worth it. 😊
Q: Is the k-glow box new I was looking for a you tube video to get a general idea of the items I'll be getting but couldn't find any... Asked by Patricia S., January 2020
"Hello! Thank you for your question! For K-Glow, you'll receive 3
full-sized skincare products and 4 sheet masks. These products change every
month but the quantity should remain the same. Inside the box, we include
an insert card that has a link/QR code you can scan to see an online insert
that has more information on the products you receive for the month."
Q: May I upgrade from 4 to 7 subscription box Asked by Tammi L., December 2019
Yes you can switch your subscription from the 4 Ever Fresh to the 7 Lux!
You can upgrade your subscription whenever you want, so long as it is
before the next charge date. If you need any assistance, please send an
email to our support team.
Fun box with a lot of masks! Way too many to actually use in a month but I will enjoy them for the rest of the year.
I have been a subscriber off and on for years. I love face story and all the great products!
Love the new collection of masks each month. Highly recommend for anyone who wants a beautiful complexion.
Love it. Arrive very fast. Love everything, every single mask. I will keep this subscription active. Also love the price.
I love this box! Great variety of masks and lots more included.
I had been pretty unhappy with Facetory for awhile. I had even cancelled my subscription but, after receiving February’s box, I was very pleased once again and renewed for more collections!
Love the masks and also the extra gift I receive with my boxes. Can't wait till next months goodies arrive.
Only received one shipment so far - but loved the variety of masks included. Very good quality.
Random Korean sheet masks just as I suspected and wanted. 😉
I love sheet mask subscriptions and I don't even mind if sometimes I get ones that I won't use, I give them to my 13 year old daughter and she loves them 💖
I hardly use any sort of American brand skincare items anymore since I discovered K beauty. Ever since I started the 10 step Korean skincare routine my face has never looked better! Not even when I was 20! And I was 20...well, let's just say it was a looong time ago 😅
Just what it adverstises -- 4 nice sheet masks per month is the perfect amount for a weekly mask. Love the simplicity, the masks, and the fun of getting a box each month.
Happy December! It’s time to focus on calming and resetting your skin. This month’s 4-Ever Fresh Kit contains gentle and moisturizing sheet masks to help your skin feel pampered and loved. Grab a cozy blanket, light a candle, play some music and sheet mask away!
Happy December! It’s time to focus on calming and resetting your skin. This month’s 7 Lux contains gentle and moisturizing sheet masks to help your skin feel pampered and loved. We also threw in some of our favorite bonus gifts for you to try! Grab a cozy blanket, light a candle, play some music and sheet mask away!
The K-Glow Box includes 3 full-sized skincare products and 4 sheet masks! To curate these boxes, we scour for the trendiest and most fun Korean skincare products that have little to no exposure in the western market. The result? Fun and effective skin care for healthy, glowing faces every month!
November is the birthday month of FaceTory and to celebrate, we curated this box packed with skin-protecting sheet masks + skincare goodies! Get in the mood to celebrate while treating your skin!
November is the birthday month of FaceTory and to celebrate, we curated this box packed with skin-protecting sheet masks + skincare goodies! Get in the mood to celebrate while treating your skin!
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