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I love this service! It's so much fun to get a personalized box every month.
I’ve only received my first box so we’ll see. I feel like the stylist looked at my Pinterest page but didn’t read the captions. Loved the pair of jeans they sent which surprised me, the fit was awesome! Returned the other 4 items. Can’t wait for next month - this is perfect for me as a mother of a youngin’ I never get to shop anymore and frankly don’t even know my style anymore.
Thanks for taking the time to write in about your experience. We love to hear this and your feedback really does help your stylist to get to know you, your shape and your style. We hope you enjoy a little surprise for yourself every month as being a Mom is the hardest job in the world!
Terrible selection of clothes, tablets when it comes to plus size. I wrote them several times to update my style profile. They even changed my stylist and yet ugly ugly ugly. The clothes are just outdated and really not trendy or flattering. Do not recommend formplus size.
Wouldn’t recommend buying from this company. I ordered a box, found it to be very ugly clothing that took awhile to get to my house. Then when I returned it, they charged me a restocking fee because I didn’t return it fast enough. When I told them it was my first time purchasing and didn’t know there was such a strict time limit, they did nothing but argue with me and tell me they won’t do anything. Poorly managed and ran.
The company is decent as a whole. Customer service is prompt and courteous if a little disengaged. My massive issue with these boxes is how they are NOT personalized which is what they claim to do. I have made it very clear my height and style. 5'10 and androgynous. they send me a mini dress and a shirt with frills and flowers on it. The dress was a shirt and I don't do ruffles. This is a continuous problem and I always fill out details about what I like and dislike about an item. I will most likely discontinue use as after 3 boxes i only get one mediocre item that I like each time. Quality of items is good and shipping is very fast.
I would consider myself a pretty seasoned veteran of subscription boxes. Before this I had been using Golden Tote for a couple of years, which is US based, and you pay inUSD, for shipping and customs also. I had a few hit totes but ended up stuck with quite a few items that I don’t wear, and would have cost too much to ship back to the States. Returns are pricey and difficult. Enter Frock box!! Love that it’s local, my order came fast and of 5 items I found 2 that I’m in love with. There was a good mix of price points and quality to choose from. The best part- I returned the items I didn’t want for free with feedback, and had the payment processed right away for the items I kept. I was very comprehensive in my style profile, feedback and Pinterest board right down to cuts, colors and fabrics I like. Not going to do it every month but looking forward to my next one. Great customer service too!
Very disappointing. None of the items were very good quality for the price. The first box I received were somewhat my taste, and I did end up keeping one item. I cancelled as soon as I received the second box, though; it looked like the stylist had purposely selected clothing that was the opposite of all the information I'd given them about my likes and dislikes. If they don't have enough sources for plus size clothing, or if the stylist didn't want to have to deal with plus size clothing, it's best to just not offer them.
I ordered this as a fun treat to myself and so far it's going very well! I've received two boxes and kept 3 items from the first and 1 from the second. My stylist picked items that I wouldn't necessarily have picked out myself, but that I love, which was the point! They were a nice mix of pieces and prices. Also, I forgot to return one item with the second box and they were extremely accommodating, highly recommend this Canadian company!
I look forward to receiving this box in the mail every month. I found it took a few months for me and my stylist to get into the same groove, but now it is getting better every month. After I put my daughter to bed I love pouring a glass of wine and opening my package for an at home styling session.
It’s a fun thing to get in the mail - so much easier than shopping in stores.