I ordered the ONE month subscription-it took a little over a month to come ( no tracking), a few days later I get an email saying my subscription has been renewed! Was not happy- I immediately responded back but have not heard from anyone. Don’t even know what’s in box because it’s a Christmas gift so can’t give reviews on that.
- I first subscribed in September. The box arrived on time and I liked it a lot, so I decided to keep the subscription. Unfortunately everything went downhill from there. - I purchased the Mystery Past Box - they claim they sent it, I have no way to check with my post office because there's no tracking number provided. - My October box still hasn't come, and it's the middle of December. - I cancelled my subscription and made another one, in an attempt to get earlier delivery. And they proceeded to charge and send me for 2 November boxes (and it's not even that great, especially for a 'festive' box). This has me really bummed out. I'm getting tired of how useless their website is at providing purchase info, at the fact there's no way to track your box, know when it dispatches, see a history of the months you've purchased, and at sending emails to support with no resolution whatsoever. All signs point to me unsubscribing.
I was excited to receive my first geek gear box, but I'm afraid I was very disappointed. The value that they claim is within each box simply isn't there. They consistently come late. I think the very worst part about geekgear is thier less than user friendly website. If you don't cancel your "one month subscription" it automatically renews. If you do cancel it, they charge you anyway. I canceled almost two months ago and have been charged twice since then. It's a huge hassle getting any feedback from the customer service. Overall extremely disappointed.