Q: Hello! Do I need to commit to buying a certain number of boxes or can I give a single box as a gift? Asked by April B., March 2022
Thanks for reaching out! You can purchase a single box as a gift. There's an option to select so it will not renew when you check out. :)
Q: Hi, What will the theme of September’21 be? Thanks!Asked by Ashley B., August 2021
Hi Ashley! Thanks for asking. :) The Fall Box theme is Reduce. Reuse. Simplify.
We love this box as it combines some fun new clean and zero waste personal care products with easy to reuse essentials. You'll be introduced to some fantastic small businesses that are doing their part to make the planet more sustainable. Stay tuned on IG @greenup_box for sneak peaks. 💚
Q: When does the February box ship?Asked by Melissa N., February 2021
Hi Melissa, thanks for reaching out! The current box, The Kitchen Box, is shipping in late February. The normal scheduled time would be this week but there are delays from some of the small businesses due to the pandemic. We'll keep you posted via email. :)
Q: Hi. I ordered the June box on 6/29. When might it ship? I know it is not on the same schedule as the boxes shipped at the beginning of the month. Asked by E. H., July 2020
Hi there! We're so excited you're getting The Summer Box! If you ordered on the 29th, it will ship this week. :) You'll receive an email with a tracking number.
Good stuff in two of the three boxes. Shipping was odd, as two of the three boxes came within two weeks of each other in Dec, then the third in early March. Thought it would stretch out a bit more.
I think there must have been a glitch from you sending the email with the attached image as we don't have it in our inbox. We are very sorry that this has been a frustrating experience. We did receive the follow up email an hour ago so we'll get back to you via email.
Love the gift and the idea itself, and so did the person who received the gift, but it was a gift for Christmas. Even though I set for the email to send to them ON Christmas Day they got the email ten days early, which ruined the surprise, so be careful about that if you’re trying to surprise someone.
Thanks Sydney! We're happy you love the gift and so sorry the surprise was ruined! :(
We really wish we had the ability on CrateJoy for customers to say what date they would like a gift email to go out. Right now they're just sent shortly after the order is placed. This would be great functionality though and we'll put in a request for it! Hope the person is still surprised by what's in the box and enjoys opening it. Thank you for taking the time to write us!
Very nicely done!
Got this subscription for my ecology-minded daughter, and she loves it!
Terrific value for what you get. Items are from independent eco-friendly businesses, all are useful (and usable) on a daily basis. Thoughtful curation and good variety.
Nice surprise to find all green cleaning supplies in my box. It was the perfect timing.
Ive been wanting to try this box for a while and I was very impressed. Everything came quickly and centered on the months theme which was 'kitchen' and included useful items that I know I'll use. I think my favorite item was the silicone stretch lids- I would have expected one or two to be included in a sub box but the fact that this box gave us 6 different sizes was amazing and I cannot wait to use them and get rid of plastic wrap. Unfortunately I cannot keep this box as a recurring subscription, but I would definitely buy it again!
The marketing photo is dramatically different than what I received. There is no way the items included totaled the $45 fee. Immediately cancelled after first box.
Hi Amaya, we're sorry to hear this box didn't live up to your expectations. The cost to buy the products in The Clean Home box individually, not including shipping, is $60+. That being said, the team will consider your experience with the box carefully and work to improve. We want everyone to feel happy and excited to reduce plastic waste. We work with companies that have higher-end products and that often means higher price points. We want to work with companies that are dedicated to reducing plastic throughout the supply chain and that go above and beyond. With all that in mind, we will also need to be mindful of how those prices affect our community. Wishing you all the best on your plastic-reducing journey!
lovely, thoughtful, useful. thank you all!
The Welcome Box is the perfect mix of the best clean, sustainable personal care products and innovative zero-waste essentials. Each product introduces you to one of our favorite small businesses that are working to create a more sustainable future.
The Winter Box is the perfect mix of the best clean, sustainable personal care products and innovative zero-waste essentials. Each product introduces you to one of our favorite small businesses that are working to create a more sustainable future.
Whether you're spending your summer days exploring your own backyard or traveling to exotic beaches, you can turn them into plastic-free works of art. - Byta Bottle reusable stainless water bottle - Porter copper and stainless straw set - Hav & Jord organic cotton french net bag with extra thick handle - Kokoa Organics natural deodorant (scent will vary) - Patch bamboo bandages
Turn your spring cleaning into a plastic-free work of art and reduce your spring plastic footprint! Sneak peaks! - Meliora laundry stain stick - TruEarth laundry detergent strips - Hav & Jord natural sisal home cleaning scrub brush - Stay tuned for more sneak peaks!
Gift won't arrive in time? No worries.
Download and print this note to let them know their gift is on the way.