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I gifted this to a friend and first of all, the fact that they only shipped once a month really messed up the timing for my friends birthday gift. So it was already delayed in the first place. Second.. She never received the first box. We checked 3 times that the address was correct and it was but she never got the package. After contacting the Hiker Crate Team, they asked me if I wanted to receive a refund or ship another box at no extra charge. I asked for another box but I haven't heard an update.... It is now two months past my friend's birthday and she has received nothing. I just emailed the customer service back for a full refund, this just isn't worth the hassle.
Hi Christine, this is Ray reaching out to say we are very sorry about the slow update. We did ship out the original shipment, USPS showed it was delivered, but unfortunately, it went missing. We followed up to confirm the details, however, this landed in the busiest time of the month. As a small business, we just made a process improvement for out of cycle shipments so that this does not ever happen again. We apologize and are sorry for any inconvenience caused. We issued a full refund and understand your frustration.
First of all, it should be noted that I've been through a lot of different monthly subscription boxes and crates of all sorts of different types. From men's lifestyle products, to socks and ties, to clothing, to beardcare and grooming, etc. The list goes on.Hiker Crate, however, is in my opinion the cream of the crop. I've never looked forward to a subscription box as much. I'm an avid outdoorsman, hiker, camper, backpacker, and fisherman, and I find myself using everything in its entirety in each months' box, from the snacks to the meals to the outdoor gear. All of it thus far, after four or five months, has been just stellar! The snacks and meals are delicious, high-quality, and properly sourced, and the outdoor gear that I've been gifted have been perfect for my lifestyle and have been of supreme quality. They've been products that I've always wanted to add to my collection of camping and hiking equipment, and thanks to Hiker Crate they've been added to my collection. There are other outdoor subscription boxes out there (I've got friends subscribed to them), but I can tell you that they're not of the caliber and quantity of wait you get ine ach Hiker Crate. It's no contest, especially for the cost. I can't wait for next month's Hiker Crate (and each month after that!).
Thank you. I received it today. Can't wait to try these new items. These are the things I'm interested in. Thank again!
I am getting back into hiking/backpacking and this box has been a blessing getting all the gear together. It also helps me find news snacks to take with me. All of the meals/snacks have been Gluten Free, I was given a diagnoses of gluten intolerance two years ago and it has been nice to be able eat everything in these boxes with no worries. It is worth the value. Plus, the head lamp in my recent box was just what I needed! I have been through a bunch of boxes and this is one of my favorites.
The Hiker Crate is awesome, the new gear every month is quality. Every month we get our box sent to our house like a monthly Christmas Present. The edible snacks are from some of the newest companies on the market. The trail fuel that we get ends up eaten on scout campout an family day hikes. I love getting new food, especially from companies I've never even heard of and if you like the food or any items there is usually discount promo codes from your next order. For the value this box is untouchable to the Weekend hiker or Survivalist/Prepper. Great stuff.
Just like the last shipment...OUTSTANDING. KEEP up with these fantastic products. I've got many knives, but I really like this Swedish knife. Thank You!
Outstanding products. I know I will enjoy what I received today. Keep up the good work. Thank you Hike Crate!
Received coffee mug that was unusable, inner sleeve was stuck. No response from hiker crate yet. Not getting value, cancelled 6 month subscription wish I didn't do 6 months.
Overall had high expectations for box. The amount spent on box doesn’t show in the contents. Couple protein bars, couple coffee samples, a dried meal and glasses. Wanted to love it and keep it going but wasn’t really worth the price. Sorry guys, if you make improvements I’d come back!