by Amy written 6 days ago
I ordered 2 different Japan candy type boxes. One being this one. They have already charged me a second time and I have not even received one box yet. The other company I’ve already received one box and my second is on the way. I started my subscription to both on the same day. The customer service for this one stinks also. Try a different one don’t waste your time and money on this particular one.
Still haven't got my order it's been for
by Michaela written 7 days ago
Where is my package? Oh that's right you guys won't tell me just say you don't have tracking. How do you not have a tracking number on a package? I ordered mine last month and it's been way past the time it's supposed to arrive. How am I supposed to know if the mail man delivered it to the wrong apartment? That has happened to me before but the package had a tracking number so when it said delivered and it wasn't here I was able to find out they delivered it to the wrong person but if Japan crate doesn't have a tracking number than i don't know they the mail man messed up again. I want my crate or my money back. You guys at Japan crate need to get your stuff together. This isn't professional. No email saying when it's been shipped out or delivered or anything seems like you just don't want to responsible for undelivered crates