At Japan Crate, we’re all about Japanese culture. We wanted to recreate the excitement of exploring Japan through everything Japan. We offer five different crates to help you experience Japan through multiple products.
Q: Im allergic to gluten and dairy, is there anyway I can make sure I only get gluten and dairy free snacks? Asked by Alexandria S., May 2020
Hi there, thanks for reaching out, honestly, we don't actually offer any dietary specific crates. we cannot assure if our candies are gluten and dairy free. If you have specific allergies, then we advise against subscribing to our crates. Thank you.
This answer sucks
There is no such allergy towards gluten, if youre asking if its diet friendly, its candy.
Q: Can this box be shipped to Europe? Does each box contain a mix of candy and other goodies?Asked by Cathy A., April 2020
Hi Cathy! Thanks for reaching out. Yes we do ship to Europe. If you plan to subscribe to our Premium Crate, then yes, the content were a mix of 18-20 pieces of candies, gummies and chips with exclusive per month drinks as well. Talk soon, have a great day!
Yes! We do ship to Europe. The content of the crate depends on what you subscribe. Mainly we have Japan Premium where you will get assorted snacks and candies. Or if you prefer authentic noodles from Japan then we have the Umai crate. And other type of crate namely Doki, Kira, Gacha and Inku crates. To learn more about our products, plase feel free to visit our website. - Japan Crate
Q: How long after purchase will it arrive? Asked by Abbie L., July 2019
Hi Abbie! Hope your staying safe. Upon order we ship the crates via DHL and will only take 5-7 days before it will arrive in your location. But of course, depends on where you live. If you have other questions or just wanted to say Hi! we’re available anytime through email. Reach out and we’re more than happy to help.
They ship on a "rolling schedule" which according to their blog means if you pay by the 14th, it ships on the 20th. Pay between the 15th and 23rd, ships on the 30th. Pay after the 23rd but before the end of the month, ships on the 3rd of the following month. They do email you when it ships, but they don't provide tracking numbers. I get the email that my crate shipped on the 3rd, the first month it...
Takes up to a month. They will usually Bill the next one before that one shows up. I stopped subscribing because half the time the box was busted up in shipping and they refused to do anything about it.
I was charged for a second one just as the first one arrived, it had been a month so I'd completely forgotten about it. As for the second one its been over a month and I still haven't received it, even allowing for Christmas that doesn't make sense. Also the tracking numbers don't work. But youtubers get theirs immediately despite living further away so I guess they aren't entirely lying, you'll get special treatment and immediate delivery if you are...
Q: Can this box be sent just once as a gift?Asked by Laury M., July 2020
Yes you can choose from 3, 6, or 12 month gift options. Please select Give Gift on the page of whichever crate you'd like to gift.
If you need more help feel free to email our support team directly.
I had some problems with the website, but it got resolved in the end by one of the customer support! I ordered Premium crate and im looking forward to receive it.
I love Japan Crate because I want free stuff and it's tasty. Fast shipping.
Hi Robynne! We're so thrilled to hear your experience. Thanks for the comment! (*￣▽￣)b
Japan Crate saved my life. My girlfriend was craving for snacks from Japan. So I found Japan Crate and immediately order. I love how it arrived in 2 weeks.. I am saved. Thanks Japan Crate.
Yayyy!! That was amazing story Joshua! Thanks for the feedback! We really appreciate it! Have a great day! \(★ω★)/
Quality service with food I have never got to try before. Thanks to Japan Crate.
Thank you so much Zinnia! We appreciate the feedback. Have a great day and Stay safe!(*^‿^*)
Japan Crate always supplies the greatest goods that people overseas can finally get a chance to taste! Very good service!
Hi Janet! Glad to hear about your amazing experience. Thanks for trusting us! (*^‿^*)
I love the potential and rarity of the products and the creativity behind the team of Japan Crate,
Hi Gil! We're thrilled to know that you enjoyed the experience with us! Have a great day! (*￣▽￣)b
I great site to experience the wild and weird tastes of japan. I tried my first box and got hooked on some of the sour candies. If you have ever gotten bored of plain flavours then grab yourself a box and give it a try.
Hi Jonathan! We can't thank you enough for your kind words! We look forward to continuing to serve you. (o_ _)ﾉ彡☆
I really like the Japancrate service. The snacks are always good, and it's been a wonderful bonding experience sharing my crate with my coworkers
Hi Rowen! Glad that you love the treats.. :) Thanks for the feedback. We really appreciate it! Stay Safe! (＾▽＾)
Japan crate has good Treats, snacks, and drinks. I recommend it for anyone who likes that kind of thing.
Hi Marilyn! We're thrilled to know that you enjoyed the experience with us! Have a great day! (*￣▽￣)b
I love japanese candy. especially milk candy! I love getting candy delivered to me, especially.
Hi Elina! Glad that you love the treats.. :) Thanks for the feedback. We really appreciate it! Stay Safe! (＾▽＾)
Japan Crate partnered with BANDAI NAMCO ENTERTAINMENT to transport you into the world of SWORD ART ONLINE: ALICIZATION LYCORIS! Enjoy this specially curated crate as you go on your journey with Kirito and Eugeo!
In celebration of the holidays, we’ve included premium Japanese exclusives in December’s Japan Crate! Enjoy winter time flavors like roasted chestnuts, snow themed Koala March, and much more in this month’s crate! Featured Items: Chestnut flavored Kitkats, Apple Coca Cola, Christmas Black Thunder, and Four Cheese Pizza Chips.
Japan Crate partnered with Funimation to bring delightful treats in celebration of the highly anticipated Fruits Basket anime. Enjoy this specially curated crate while watching Tohru and the Soma's journeys unfold.
Japan Crate partnered with Funimation to immerse you into the world of My Hero Academia. June’s Premium crate includes Quirk-themed candy with an exclusive MHA pin, 12-page illustrated booklet, and limited edition artwork.
A carefully curated selection of 6-10 Japanese stationery items ranging from notebooks & planners to pens, markers, fun accessories and more.
From $33.87 / mo.
Bring a little kawaii to everyday with 5-6 of Japan's cutest household items ranging from plushies, to apparel, travel accessories & more.
From $42.62 / mo.
Eat like you’re in Japan with a variety of unique, tasty instant noodles and garnishes each month.
From $45.79 / mo.
A monthly delivery of Japan's best gachapon capsule toys & collectibles.
From $36.78 / mo.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.