This subscription is amazing! My daughter loves japanese snacks and candies and when i saw this was available i decided to surprise her and i have no regrets. She’s so happy:)

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Scam!

Sep 30, 2019

Sarah D.

2 Reviews

4 Helpful Votes

Subscribed for 2 months

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No crates & no refund. Scam. Reply to Japan Crate's reply: Ummm yes I have contacted you repeatedly & you have not helped me. This is Sept29 & I STILL do not have the crate I paid for July7! All you ever do is say "Is this your correct address"? And u know it is! You sent the last one there! (After months of emailing you about it of course). RUN FROM THIS CRATE!!!!!!! RUUUUNNN!!!!!

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Japan Crate said...Aug 12, 2019

Hi Sarah! We sincerely apologize for the experience. If you would like us to provide assistance, then please contact us at your earliest convenience.

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I find crates fascinating...

Oct 10, 2019

Shawn B.

1 Review

Subscribed for 10 days

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Is it weird that I find crates fascinating? No, I don't mean crates like JapanCrate (though I'll get to that shortly): I'm talking actual wooden crates - barrels too actually. It's an odd interest, I know! What mysteries do they hold?! Why do they make such good movable platforms in video games?!?!

Okay, now that I've gotten that out of the way, let's focus on Japan Crate...

Crates are cool, and so is Japan. Put the two together and you have an incredible combination! What more could one need than to binge on delectable treats from a rather unique country? Gone are the days when one must travel to one of those international supermarkets to get your fix (usually at a super high price)! The Japan Crate is delivered direct to your door! And it's great value to boot and did I mention FREE SHIPPING INTERNATIONALLY?! I should add that I live in a small rural town so rarely do I get the chance to visit an international supermarket after I completed my studies. :(

Seriously, I couldn't be more happier with Japan Crate. Sure there's other crates from Japan online, but in my opinion Japan Crate is pretty decent value for money (I.e most crates I see have around 16-18 items but Japan Crate has 18-20 for their premium box) I wouldn't say it's anymore expensive or cheaper than other crates - though Japan Crate offer different sized boxes depending on how much you're willing to spend. On top of that they...

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Good and interesting

Sep 12, 2019

Lawrence B.

1 Review

1 Helpful Vote

Subscribed for 25 days

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Great variety, and good value for the price. First shipment arrived promptly and in great condition. Box comes with a pamphlet describing each product and translating the instructions, along with a recipe suggestion using a couple of the products.

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didnt get my box!!!

Sep 09, 2019

Hannah P.

1 Review

1 Helpful Vote

Subscribed for 1 year

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I never got my box this month. i will contact the office for a refund if i don't receive it by the end of the week.

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NOT WORTH IT

Aug 27, 2019

Ingrid C.

1 Review

3 Helpful Votes

Subscribed for 1 year

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These are expensive boxes for what you get. It's fun for the first 2 boxes then you start to see some of the same cheap gums, candies and chocolates that are nothing special and a total waste of money. If you live in a city that has a decent Japanese shop, you're better off buying snacks from there so at least you pay for what you like and not end up with some random cheap stuff that you don't care for.

If you're still considering trying the box, DO NOT GET LONG TERM SUBSCRIPTION. Watch out for the auto-renewal. They don't send you a notification that your anniversary date is coming up and that they will be charging you for another round. The "cancel at any time" that they advertise on their website is NOT TRUE AT ALL. Once they charge you they never refund even thought they haven't sent you anything yet (or even got around to preparing your box) and can technically refund. I totally did not realize that my 12 month subscription (yes, I made the stupid mistake of signing up in the first place) is up for renewal as I haven't received my last box at the time. Canceled the subscription and notified them immediately after the email came through but they refused to refund because all they care about is getting your money and not the consumer experience. Now I'm out a few hundred dollars and stuck with a bunch of boxes that I don't...