A fandom jewelry subscription like you've never seen before!

Ordered in November...Never Received

Mar 24, 2020

Ordered in November because I had hoped to get the supernatural box. Four months later it's almost April, still nothing. I've been told several times there were delays I get that, tried it once before and the same thing happened. Sorry but if you can't fulfill a subscription in four months of receiving payment then you should refund my money. I order subscriptions every month, been doing sub reviews for years and never had this much problems with order fulfillment. Haven't had any updates in weeks, if it continues as is I'll have to escalate it to a cratejoy customer service case. Can't just take payments and then expect everyone to wait months for fulfillment, you should have cancelled orders and issued refunds months ago if they could not be processed in a more reasonable time period, not to mention the amount of time stated on your shipping policy. As a seller do the right thing here.

BEST EVER!!!!

Oct 28, 2019

I received my 1st box for the October subscription .... OMGosh! I absolutely LOVE this subscription! The quality of ALL of the products was amazing, very nice pieces! I absolutely LOVE the exclusive pin (main reason I subscribed!)

But above and beyond all of the incredible items you receive ..... the customer service is nothing short of STELLAR! I am huge on customer service and I can honestly state that I have not received such great customer service in YEARS!!! Melanie Coelho is an absolute gem and helped me to overcome so difficulties that I was having with my subscription.

I honestly cannot begin to give enough raves about this wonderful company, it's high quality items and the incredible customer service you will receive! You won't be disappointed!

Love!

Jun 18, 2019

I love this so much, great box, great items!

Received My First Box!

Jan 16, 2020

YAY!!! I FINALLY GOT MY FIRST BOX. It was worth the wait. I’m super happy about it and will be at full support even if it is behind because NOW I KNOW IT WILL COME AND BE GLORIOUS!!! The Star Wars Box was sooo fun!!!!

HELLO

Jan 06, 2020

How do I reach the owner? Will she respond to this? I received a winter grabbag and it was amazing. I cant get any information about my monthly box. Emails and social media havent worked. Is there a phone number?

Dont recommends

Nov 18, 2019

I never received anything and have been billed twice

Bad!!!!!

Feb 12, 2020

I never recieved the box

6 Weeks between boxes **UPDATED 12/29**

Dec 29, 2019

UPDATE 12/29/19
Just received OCTOBER box before Christmas. Two months late. Cancelled before December payment came out. Otherwise I would be about to renew AGAIN on 1/1. Still haven’t even received the November box.
Quality has gone down as cost has gone up in the past year. Now it’s a lot of postcards/stickers or some weird non-fandom theme (Space?) Shipped in a bubble envelope instead of what used to be a fun and well curated box.

Melanie- Life gets in the way. We all get that. But if you can’t at least maintain your business, send a message to your subscribers and stop charging them until you can get it together. Stop letting more people sign up for something they won’t get for months. You still have a good overall rating, but if you keep going like this, that will change, and you will lose more subscribers. I loved this box so much that I gave you a full 6 months to get back on track. Let me know when you get back to where you were a year ago. I’ll happily give it another shot.

*On a POSITIVE NOTE! The October box I waited over 2 months for was actually almost as good as the boxes from a year ago. Jewelry was neat. Cool earrings that my Niece commandeered. Well themed (Alice in Wonderland). Awesome Collectable pin.

Original:
Had I reviewed this box when I first signed up it would have gotten 5 stars. Since then, however, it seems the quality of...

Be warned. Ali express items.

Dec 14, 2019

Be warned. (almost) all items I received in the three months I got the box can be found on Ali express. Didn't even take any digging, just searching the theme of the box and necklace, sticker, or whatever the items happens to be and the first search result is what's in the box. Doesn't even total up to $10

Loving these boxes!

Dec 30, 2019

I never know what to expect with these boxes and I am always so blown away. I love that each box contains a piece of jewelry but the other items could be literally anything. I especially love the pillow case from the Jurassic Park box and the makeup bag from the Mean Girls box. Oh! And the sticker set from Friends.

I can't wait for the announcement about 2020 fandoms!