Q: I’ve been waiting since August 2021 for my toy story and Addams family boxes. It’s now November 2021. You have also disappeared from Instagram and won’t answer any messages. You have $50 at my honey.Asked by Dondra A., November 2021
Me too! I haven't got a box since August as well. It's now December :(
Q: Does this subscription box still run? I had it for over 2 years then all of a sudden we never got another box. My husband never canceled my subscription. This was years agoAsked by Jessica W., November 2022
Yes we are still in business. Our December box is Nightmare Before Christmas themed.
Q: I started my subscription on September 15th, havent yet received my first box but I've already renewed my subscription on October 2nd...I hate to keep sending emails I'm just concerned Asked by Alexandra L., October 2020
Girl I finally got an answer from her and she canceled my subscription and returned my money because I kept asking when we would ever get our boxes! I really wanted the Toy Story box and her excuse as to why the box was so delayed is because she was waiting on one more item that was stuck at the port. My suggestion was for her to send the items she does have and send the other item when it...
If you check her FB page it says the September box will be arriving late. Keep sending emails though cause sometimes it takes a while for her to respond.
Q: First you appear all over my FYP for supernatural and now I find you here? That’s awesome, anyways what will October be? Asked by Kate G., September 2020
October is Black Widow
Got two boxes but never got anything after those two. Don’t have anything from December til March.
Shipping was a nightmare.
I had to beg her for the three boxes I paid for and they weren’t on theme. I got a leftover box from a previous month.
The box itself is awesome but this seller needs to get her act together or give it up.
I was a little worried when I ready the reviews about the boxes not getting shipped out after payment. But I have to say, you just gotta have some patience it's worth the wait. They sent me the current month box and the box from the month I ordered and they were bother AWESOME and great quality.
Quality takes time and when your a new order they have to add that in on top of the orders they already have from current customers.
Thank you for the amazing Capitan America Box and the super cute Rainbow Bright box. I'm looking forward to future boxes :)
I had a subscription to Kal-Elle for 3 yrs until last year and this year's shipping was great. Which I understand with Covid. But this year's shipping is much better. Kal-Elle does NOT answer your emails or comments on FB or FB messages or Instagram messages. We were supposed to receive boxes in Sept, Oct, Nov, and now Dec, and no word from her about Sept. When I message her about an update and several of us customers comment on FB asking for an update no reply for over 8 weeks when finally she messages me saying that my subscription was canceled and returned my three months worth of payments for the boxes she owed me. I was really upset about that because I really wanted the Toy Story Box!!! I would not recommend this box to anyone until she gets better at sending out the boxes and responding to her customers.
This box had so much potential. Yet here I am, in December, having purchased a 3 month plan, and still no box or email about any delays.
After nearly 11 months, still waiting for the sixth box. Seller does not return communications, nor update you on why there are delays. However, I get multiple emails each week promoting product and offering sales.
I am not the type of person to even leave a review. But this experience has been so negative, I feel I must warn others away from this product. I'm truly sorry to have to do it. What a bad idea for a Christmas gift this was.
UPDATE: After a year and a half, we FINALLY got the sixth box. I'm increasing my score to 2 stars because of this. But the complete absence of communication and lack of any reason for the delay is inexcusable. I'm glad you sent box #6, but we will not be doing business again.
Haven't received any boxes
This is seriously the best box ever! Super cute and great quality stuff every month.
My favorite item is the hand painted postcard that comes in each box. I love them!
Took a long time to receive and products were no good.
I paid for my subscription in March and they have charged me twice yet I have gotten nothing in return!!! I'm starting to think this is a scam!!!!
**UPDATE*** I FINALLY GOT A BOX AFTER THEY TOOK MONEY FROM ME TWICE AND IT WAS AMAZING!!! IT WAS THE CRUELLA BOX AND I LOVE IT ❤❤❤❤❤!!!!!! I DONT KNOW IF IT WAS WORTH THE 2 MONTHS OF BEING IN THE DARK BUT IT IS DEF AN AMAZING AND I CANT WAIT TO GET ANOTHER IF AND WHEN THEY EVER GET AROUND TO SENDING ONE LOL BECAUSE THE SHIPPING AND CUSTOMER SUPPORT FROM THIS COMPANY IS A JOKE STILL 😒😑🤦😞 *** UPDATE**** YAY I SEE THERE IS MOVEMENT IN COMPANY!!! IM OWED 2 BOXES WHERE ARE THEY????
Another Update I have emailed you guys many times!!! You owe me two boxes and I'm so sad that I never got the nightmare before christmas because I'm a collector!!!! It's time to renew for a third box and not a word back!!! I love your boxes so much that I don't want to cancel but please give a girl an update a sign of life on your end please!!!! I'm a loyal customer I've been to your page even and bought things please please please tell me something!!!
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