Keto Snack Box

by My Keto Snack Box
8 - 12+ KETO & LOW CARB Snacks Delivered Monthly. Reach your fitness goals with My Keto Snack Box!

Plans as low as

$39.99/ month

Buying Options

Reviews (23)

Forced this box on me, ignored requests

Dec 25, 2021
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Shipping
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Sarah M.
2 Reviews
1 Helpful
Subscribed for 6 days

Horrible customer service! Ignoring my refund request due to accidentally purchasing wrong box. Immediate requested when I realized. Nothing for six days, many many requests to cratejoy and seller. Got an email said to reply if I needed anything. So I reply before the box ever sent AND THEY STILL ignored me and sent the darn box anyway. I’m livid. Fourth dollars, my code didn’t even go through for my 20% discount. Just lots of disappointment from company and seller. I don’t want the freakin box!!!!!! I want my refund.

Verified Purchase
My Keto Snack Box said...Jan 11, 2022

Hi Sarah,
We apologize the box was shipped out before canceling your order. It has been a crazy holiday season and customer service has been trying their best to accommodate the holiday related inquiries. Our customer service representative issued you a full refund on 12/23. Hope you have a great 2022 and consider us again.
Thanks,
My Keto Snack Box

DO NOT BUY!

Nov 01, 2021
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Shipping
Quality
Curation
Edward P.
1 Review
Subscribed for 21 days

Horrible customer service. The listing says the first box ships out right away. I purchased this subscription over a month ago and have not received anything. I emailed the seller through cratejoy multiple times and did not receive a single response to my issue. I'm approaching the date for my next payment on this subscription and have nothing to show for it. I will be cancelling and disputing charges with Capital One since the seller will not respond.

Verified Purchase
My Keto Snack Box said...Nov 17, 2021

Hi,
We have not received any of your emails and we’re not aware of the issue. Our team has reached out to you to find a solution to your issue and haven’t received a reply. You had one subscription order before canceling and the box was delivered. The tracking for that order is 9405509205568818142909