Q: Can I pre-order a box for when it’s available again?Asked by Julia M., April 2020
Q: Is there a way to be notified when this box is available again (as in open to new subscribers)? Or, is there a way to pre-order the next box? I live in the USA if that makes a difference.Asked by Heather E., April 2020
Not sure if this will help you, but I was looking through their website, and I was able to sign up for their newsletter there. They use it to give updates on upcoming themes and deals, so I imagine they'll announce there when they open back up. I hope it's soon. I'm also based out of the USA and found this box again after having seen it a long time ago and then lost track of it.
Q: Is this temporarily unavailable? Will it be available again?Asked by Rebecca M., April 2020
Q: I ordered in mid-July. I haven't gotten a box. I haven't gotten tracking information I haven't gotten a response to the three emails I sent over the past several weeks. What the heck?Asked by Katherine P., September 2020
Thanks for your order.
Your order <Kizuna Stationery Trial Box By "surface mail"> is dispatched by surface mail with NO tracking code from Japan. So we can't trace the shipping. And because of COVID-19, the international mail is unstable. Please wait for getting your box.
I'm sorry for your email without being able to reply. Your e-mail is put in the Junk-mail box, so we couldn't check your mail.
This was my first Kizuna box and I love it! Everything was carefully packaged and presented. The mini flower vase was a delightful surprise, I’ve never seen a vase like that before, and the pottery is gorgeous and in keeping with the Tsuyu Rainy Season theme. All the items are lovely, and I’m already looking forward to the next one!
This was my first Kizuna Box and I absolutely LOVE it! I was so surprised at just how much stuff you get in the box. Everything was very well wrapped and nothing was damaged. As you can see from the attached photos, the pottery included was absolutely beautiful and worth every penny. I will definitely be a repeat customer. I cannot wait for my next box!
I spent three years in Japan and then moved back to the States. I was really missing Japan. This box was perfect! Got the April 2019 Sakura themed snack box. Very pretty goodies and cute post-it notes.
The March 2020 Sakura box was absolutely beautiful!!
I LOVED every single item they put in. If I had to choose my most favorite piece, I would choose the Sakura chopsticks. I use them almost every day. I love not only their beauty but also how practical they are. The pottery and the soup bowl were breathtaking!
Kizuna box has never disappointed me and I cannot wait for next months box!
Received the early spring box yesterday, perfect timing as my early spring hyacinth,daffodils,and crocus are coming up. Gorgeous pieces as always, I love the blossom plate and cup. The clothes have been a joy to use in the kitchen. And I can’t wait to try the tea!
My first box! And I really appreciated! I wanted more.
too many more!
Loved all the products for japan and really loved the packaging.
I just received my second kizuna lifestyle box and everything is packaged with care and the products are high quality and respect perfectly the monthly theme!
I have ordered quite a few Kizuna Lifestyle Boxes, and I love them. I love to get these items from Japan that I wouldn't perhaps find so easily on my trips or when buying souvenirs. Especially the pottery items, towels and such are my favourites and some pottery is even hand made! I really enjoy Kizuna boxes, as they are very well suited also for older customers. :) Packing and presentation are always on spot and nothing has ever been broken. Customer service is also very nice! :)
I only ordered one box, but it was gorgeous and worth the money I spent. Customer service was great.
Love this box! You always get a couple cute dishes, quality is perfect. Took my box a few months in the mail (cov-19), worth the wait! Made my day! Best subscription club ever!