Q: How do I know where my Package is Asked by Dustin V., August 2019
Horrible minus 5 stars if I could . I ordered on the 20th of sep. I waited patiently till the 2nd of October to send an email.... I received a response the next afternoon from Lindsay said it was her job to make sure I was taken care of... She said they were moving buildings and that is the reason why my package was delayed. But it had been processed on the second and I should now see it in 7 business days. I waited 9. Before I emailed again 6 days in a row I emailed with no response. I still have not received a response an FU or my knives but they sure did take this months payment. I have cancelled and have found a WAY better compamy .....if I could find an address anywhere for these knife punks... The BBB would be contacted
Very sturdy knife
I got a subscription for my son back in September.. After multiple attempts to get the package shipped to me.. He finally received it. I spoke with the company and they said they were a small family owned business and that they'd just switched to a new system and working out kinks.. So I told them if my son liked the knife he got, I would resubscribe because at that point I had canceled the subscription. So it came and he liked the knife so I resubscribed as I said I would.. This time I have emailed multiple times and reached out to the company on Facebook trying to get the knife.. Still nothing. At this point I've been emailing everyday trying to get a refund! Beware of this subscription service! They do not deliver as promised!! If I could give them zero stars I would but unfortunately I had to give at least one.....
Love the first package sent to me , cant wait till the next
Ordered on Oct 2 as a gift for my nephew. They state that they ship first box within 2 days of fist order. It is now October 17th, and it still has not been shipped out. I ordered this for his birthday, and he still has not gotten it. I am cancelling my order. I end email a few days ago, and have not heard back.
So I subbed back in October and they didn't hold up to the fact that it was 2 days after first order you would get it so I emailed them and they said it was because they were moving buildings, So I let it be and received my item on the 27th I think I ordered it on the 15th of October and got it the 27th but I decided "Well they're moving buildings so why not resub next month." And that's what I did on the 15th of November and now its the 2nd of December I emailed them 2 weeks or so ago asking where it is and I got no response. They don't hold up to the shipping terms that they said, So be careful.
The knife is really useful and comes sharpe for you and it is a really good knife over all
I have subscribed to a couple of the knife crates on here. This one sent unique knives that were useful and interesting. One of the other subscriptions would send the same knife over and over again just in different colors. I highly recommend this knife subscription.
I found customer service very responsive and wonderful. My son enjoyed the knives each month. Thank you :)