Q: What is the process needed to cancel the subscription?Asked by Thomas H., June 2019
Simply email us or login to your cratejoy account to cancel at any time.
Q: I ordered this sub box this month(July), I understand it was after the shipping window for the month. I am about to be billed again for another box. Will I receive two boxes next month (August) since I will have been charged for two boxes?Asked by Angel P., July 2019
We don’t rebill you until the first month after your first knife box has already shipped. This gives you time to evaluate our products before proceeding.
Q: How do I cancel my subscription?Asked by Kristen H., April 2021
Hi Kristen - thank you for reaching out. You can cancel either by logging into your Cratejoy account and canceling your subscription or by emailing us directly.
Q: I canceled my order before I received any box, will I receive the original box I paid for and just canceled future subscription?Asked by S G., March 2021
Hi SG - Thank you for reaching out! Yes - you'll still receive the knife that you've paid for however you will not be billed again going forward per your request. We'll also send you a tracking number upon shipment.
This is my first box and I have to say I am surprised. I wasn’t sure of the quality of knives I’d be getting but the knife I got this month is really nice. And from a good company. Needless to say I’ll be staying with it to see what I get next month.
my wife got me the subscription as a gift at first I was like I don't need a bunch of knives but these are really nice high quality. This is my second box I was impressed by the first one, this ones grip is on point. I'm very happy with the subscription totally loving it.
All in all i am ecstatic with my products... Promt service and immaculate after sale support. You are awesome and the product is amazing
I started this subscription for my son as a Christmas gift. He loves them so much that I decided to keep the subscription going. The knives are of very good quality and we haven't gotten any repeats. Shipping is pretty fast and can't beat the price either!
A really well made knife as always, you won't regret a second to take this subscription
If I could give six stars I would . I am never disappointed with the quality brands then I get each and every month . Couldn't wait till its arrival...was a very nice suprise after a long days work to come home too..packaging and quality was beyond what I was expecting...waiting for next & next & next....
Over all the knife is pretty good, I like the double lock feature. However I’ve got smaller hands so it’s a tad large to be an EDC for me.
Have enjoyed the monthly subscription and always looking forward to the next month's. The quality of knives has been great. I have only had one that is not as much my style but it will still be used. It has also allowed me to increase my knife collection and see the quality of brands I had not heard of before.
I have over 30 pockets knives from a variety of vendors! These by far are some of the highest quality knives I have. Love them, excited to get every month.
Wide range of great knives, many with lifetime warranty. Test and try different makes and models at a good price.