Q: I ordered this sub box this month(July), I understand it was after the shipping window for the month. I am about to be billed again for another box. Will I receive two boxes next month (August) since I will have been charged for two boxes?Asked by Angel P., July 2019
We don’t rebill you until the first month after your first knife box has already shipped. This gives you time to evaluate our products before proceeding.
Q: What is the process needed to cancel the subscription?Asked by Thomas H., June 2019
Simply email us or login to your cratejoy account to cancel at any time.
Q: Im wanting to get this box for my boyfriend. IF we decide he doesn't like it, can I cancel at anytime? Thank you Asked by Kaylindi N., May 2019
Thank you for your interest. We offer a month to month plan which allows you to cancel at any time.