Q: Is there a way to ship gently used books to you? Or send the ones we get back when we finish reading them?Asked by Stephanie Y., January 2020
Q: Hello, emailed twice and asked on FB, but no answer. I signed up mid-May and read that the first shipment is sent by the 5th of each month, but when I check the status it still says curating. Help?Asked by Noelle K., June 2020
Because of what's going on right now it may take a little longer
Q: You debited my account for the month of July and I have not received a box. I emailed you twice now and no response. How do you plan to fix this?Asked by Monique B., July 2019
Hello! Renewal shipments are charged on the 15th and sent by the 5th. We take time and care to curate and ship. Hope this helps!
Q: Hello. I want to order two of the boxes as gifts and keep them for three months. Is this possible? Asked by Amber J., December 2019
Yes, simply order the 3-month option.
Update: This continues to be the best ever book club I could ever dream of! I get introduced to new authors for some great new reading and it's extremely convenient for me as I don't have to go and scour the local bookstores for books they won't have. I still highly recommend joining because you will not regret it!!
I'm going on my third box with U.B.M and I have to say that's been great…but it did have a tiny snafu that was the post offices', fault not Joe's because he was great. And I'm assuming he's the owner. When my second month didn't show up...even after the post office showed it was delivered, I contact them and was told that I'd have to wait about a month or so to just to file a "lost mail report" and they'd look into it. And pink elephants fly. They also said that there was no guarantee that anything could be done about it. Shocker. Umm what? They lost it so therefore they should pay either Joe or me back for it. But nope. I contacted Joe and he fixed the problem at no cost and taking a loss himself (which I feel super bad about). He was wonderful and worked with me. We stayed in constant contact and I got my second package resent in no time. Though I am super curious about what books he had picked out for me. I'm so very happy about this and his customer service that...
Everything was exactly how they said it would be. Shipping was quick and they were promptly responsive to questions. I love this box, because these books are not books I would have picked off the shelf for myself. After reading the backs they all seem like books I will enjoy. I also appreciate the care taken when curating. I mentioned in the survey that I like cats and they sent me a book that’s a cat detective series! How awesome is that?!
Love it. I’ve scanned the first few pages and it’s a great pick. A comedy that’s actually funny. Book is in great shape and arrived quickly and in good condition.
The books selected for me were both historical fiction, which was one of my selected categories, but beyond that I’m not sure how else the selection was made. The books are not the types of authors I typically read (I lean heavily toward dark humor and irony), but it will be a great way to get out of my comfort zone and read a selection of books I might otherwise have missed!
Received my first box of 2 books! They are both in excellent condition - they don’t even look used. Both books have good reviews on Good Reads. I’m especially excited to read Black Star Renegades! Thank you!
Things shipped slower than usual due to Covid-19, but I received my order within 30 days and I was beyond pleased with the curation and how the curator took into account the notes I sent along with my order. I was not set on renewing until I saw how perfectly curated my order was. My only qualm is that one of my books looked a bit dirty, but I am going to look past that, because the book is a great find. I highly recommend Used Books Monthly to anyone who is a serious reader or writer. I have now renewed my subscription for 4 books, even though I already have a stack of reading to get through, because they did so well with the first order.
They ask you what you’re into so instead of general genres I gave them specifics and they did not disappoint! I hadn’t read either book they sent and I was impressed! I joined two book subscriptions at the same time but I’m sticking with this one.
Great book selection and fast shipping!
I was shocked these shipped 2 weeks after started my subscription. The books were in great condition & i was so happy that my love for an author was taken into consideration. I was sent a book i already had BUT i was glad my "likes" were actually considered. Recommend for any reader.
Nice books aaaaaaaaaghjjjj