I just recieved my box and I am so intrigued by the books I recieved! Three of my four books were memoirs which seems like a big majority to me, but I appreciate that being the beauty of a used books monthly box; it’s a surprise what you’ll get. I am also so impressed with how quickly they got back on their feet. They are definitely committed to their customer service. They communicated throughout the delays and clearly made an effort to get these boxes out ASAP, even after facing damages to their supplies of books! I only have one complaint, and that’s that I’m jealous of the other reviewer who said that she got seven books in her most recent box instead of the subscribed four! ;)
I was so surprised to get my box. Before I opened it I said to myself this is heavy. Once I opened it I was shocked to see 7 books. The reason for the number of books was due to waiting due to hurricane florence. Perfect genres for both myself and my hubby. Hubby said to tell you thanks so much for the Louis Lamour book. He likes all westerns but collects Louis Lamour books.
The subscription was decent considering the price. Most books received were close enough to the genre I asked for. Unfortunately my experience with their customer service was lacking. All I received from my August renewal was a packing slip. I notified them on 7 September, and was informed a replacement would be sent ASAP. 3 weeks have gone by, and there has been no replacement recieved and no shipment notification was provided.