I have had a problem with two packages from them not showing up. They have been very helpful and have gotten back to me within a day (usually the same day!) every time I emailed them. I honestly was concerned they might think I was lying since it was two packages in a row but they didn’t! They were super friendly each time as well.
I’ve never recieved any of my boxes, even contacted the seller a few times. Never got a word, hoping to get my last 3 monthes soon or at least a full refund. definitely suggest you don’t buy.
We subscribed and have been waiting for a really long time to receive this box. I have a sad little girl every time it is not in our mailbox 😞