Q: What comes in the pooch booster monthly? Asked by Holly M., August 2020
Q: Why dies site say 11. An change but once i hit pic. Cheaoest box 18 an changeAsked by Mindy S., April 2019
Thank you for your interest in Pooch Perks! We offered a sample box last year that was $11.95 however we no longer sell the sample box. We apologize that you saw this advertised, we made every effort to take down mention of the sample box in our site. Please let us know where you saw this advertised so we can correct it immediately.
Regards. Pooch Perks.
Q: My mom raw feeds her pups, are the treats 5 ingredient or less?Asked by Shakkai A., July 2020
Hi while we do have a few treats that are 5 ingredients or less, most of our treats have more than 5 ingredients
Q: I want to send a gift box subscription to two of my fur babies (grand fur and great grand fur) how would I do this?Asked by Emily M., June 2020
Thank you for considering Pooch Perks to pamper your family's pooches!
I can assist you with that, go to Pooch Perks website and click on the "Boxes" section from the upper right corner menu and then click on "Give A Box" when asked to select an option.
Thank you so much for making my boy so happy! We always have a hard time finding toys durable enough and usually end up having to throw so many out because he's such a strong chewer! He LOVES his new box and has been walking around all day with his new toys! Better than barkbox!!
We are soo glad your pooch loves the box! A happy pooch is a happy parent. :)
Thank you so much for making my boy so happy!
Great customer service +18337O4O496
phone number +18337O4O496
We always have a hard time finding toys durable enough and usually end up having to throw so many out because he's such a strong chewer! He LOVES his new box and has been walking around all day with his new toys! Better than barkbox!!
Loved to box. Perfect sized toys and treats for my dog.
The toys were so cute and the puppy loved it! I definitely recommend this box!
Thank you Felicia! We are so glad they loved it!
I’ve had this subscription for a few months now. We have 2 dogs at home who are fussy eaters so We opted for toys only box. I am very pleased with the quality Of the toys and the amount of toys in the box. They look forward to their surprise Every month. The monthly themes are adorable. I Highly recommend this box to any pet parent. Thank you Pooch Perksfor a wonderful box each month! My Zeus and Cuddles thank you too 🐶🐶
The toys were too small and flimsy for my dog, despite me telling them that he was rough with toys. The treats were mostly plant-based and my dog did not like them. Overall the toys and the treats are not worth the $50 dollars that they normally charge or the $27 that I paid using a coupon code. Cute idea, not executed well.
First, I signed up for 1 box only. Of course I got charged a 2nd month. I called AND emailed the cancellation but they REFUSED to give me a refund. When I called they told me that the box hadn't gone out yet but still REFUSED to give me a refund. Now I'm out $60 for $15 worth of product!
We sincerely apologize for your bad experience. Our website and subsequent email notices clearly state that this is a subscription box. Our team will review the process to ensure our customers are well aware of the subscription. Your box had already been packaged and bundled for shipping. The 2 boxes you received are an excellent value! If purchased online, the toys and treats would be over $94.00. We pride ourselves in providing great customer service and we will make more clarifications to our policies. We hope to resolve this to your benefit and earn you back as a customer.
This is great. I don't need anything bigger for my dog and see the reason to get those "AAA" boxes for $30+/month. Having a new toy every month really gives my dog something to get excited about but he's no puppy anymore there's no need for extravagance. A toy is whatever I pick up to play with him with. Dogs just want love and attention the money you spend on them is moot.
I guess I should have ordered for a super chewer. Pup pulled out all the stuffing in the toys on the first day. But, she loved them!