This was my favorite box that me and my husband looked forward to then came padding of the values with vouchers, followed by straight up lies (sauce pan or fondue set?) and a record player with the quality of a kids toy. I don't know what happened to this once amazing box that went from full visionaire art pieces to artstar GC that turned into a coupon.
When we started getting this box it was super cool, things we hadn't heard of before and unique items. Now 2 boxes were charged without receiving either of them, over a month late on the first one and the second one came before the first: it's a gin that we have heard of that you can buy in the States for $50, some tonic, sausage, and dried spices... Robb Vices basically has the second box we are still waiting for to convince me that I should stick around. Otherwise I'll move on to another subscription. Sucks because I used to tell my friends how awesome it was.
I've been a member for 1 1/2 years and, for the most part, enjoyed the service. The last couple months of dealing with Robb Vices has been frustrating. Two months of delayed shipping with canned responses to e-mails. They don't send updates; they wait until you contact them. Early August I didn't have the July box and, because I didn't trust them to ever send me a box, I disputed the charge with my credit card company that was made on June 25th. Today I asked them to cancel my August box, that they said was also going to be late for a bogus reason, and to cancel my account. I'm at the old pricing ($75 a month; those paying more than that are totally getting ripped off) which is $90 a month with tax and shipping; that's too much money for a service that Robb Vices themselves made not enjoyable. This could be a great service, and may one day be....but probably not.