Q: Will I get to personalize what I what and don’t want?Asked by Gabriel B., May 2019
Thanks for the question! After purchase, you will be emailed a comprehensive preferences survey in which you can detail your size, style preferences, and more.
If you love vintage t-shirts, you'll be able to tell us and we'll be sure to send some. If, for example, you're allergic to wool or you live in too hot a place to ever wear a sweater, you can tell us and we wont send you any.
I hope this answers your question!...
Q: I’m 6’3”, 170 lbs, so finding vintage clothes that are long enough without being way too wide is really tough. How does this service do in matching the clothes in the boxes to the size needs of the customers?Asked by Adam Z., May 2019
We match customers via a comprehensive style survey delivered by email after subscription.
You're right that finding vintage clothing in tall sizes can be difficult. But because we acquire vintage clothing at scale and maintain a warehouse of vintage inventory, we're never had a subscriber we couldn't service. Dozens of our subscribers are 6'3" or taller.
Q: how do i adjust my size Asked by Jaddon A., June 2019
Q: I helped my kids order a subscription to Comma Vintage for their dad for Father's Day. My husband got an email from CrateJoy to claim his gift. When will he get his "comprehensive preferences survey?" Is it sent to him by "Comma Vintage?" What do we tell him to expect next and when?Asked by Melissa M., June 2019
Surveys are sent to provided gift recipient email addresses immediately upon subscription. Because we use an automated system to do this, though, they do occasionally wind up in the spam folder.
I've double checked our system and resent that email to your gift recipient. Do reach out if there are further issues!
Comma Vintage is a fantastic service. Michael is extremely communicative with shipments and the quality of the clothing is always high. They are also very willing to put in work to find the perfect piece for you. Can’t recommend them highly enough
Bought a box for my boss as a gift, and he loved it! His Comma Vintage shipment included an awesome L.L. Bean sweater, a corduroy shirt jacket, and a vintage tee. He thought it was a super cool and really unique gift. Thanks, Comma Vintage, for helping me on my quest to be the most beloved guy on the team.
Amazing. I struggle to find button downs that are long but slim enough to fit me, and in this first box I got TWO! And how they managed to nail my hat size is beyond me. So happy I signed up!
Have told all my friends, really enjoyed the first box.
I've been a subscriber to Comma for just over two years, and still get a little giddy when I see my next box has shipped. I'm not only excited for the product, but their intelligent, thoughtful, write-ups on each of the items enclosed.
Over the years I've gotten shoes, coats, vintage tees, chamois shirts, and fun knick knacks. I never know what to expect, and it's always a fun surprise when I tear the tape, and the box opens. In each package there's been at least one item that has become a new staple for my wardrobe. I couldn't be more pleased with this service.
This was such a good experience! I'm a size S/M woman, and the box I received included a fur-lined vintage leather bomber jacket, and an amazing 'angry rainbow badger' shirt - both of which fit perfectly. Included was a note explaining the provenance of each item, and how it related to the questionnaire/preference survey I submitted and it was so spot on! Brilliant!
Very old and almost worn out. It does meet the vintage, however, low quality vintage clothing. Just go shop at goodwill you will find better clothing for less.
Thanks for the feedback. We're sorry that the denim jacket and button-up shirt did not meet your expectations. We've reached out by email, and are committed to finding a resolution.
Thanks again for giving us a shot,
Very neat idea my boyfriend didn't really know how to react at first and doesn't believe there are 3 more boxes coming for him so it will be a great surprise thank you so much