The first crate arrived 2 MONTHS after the date of purchase! The second crate arrived 2 months later. LAME! The receiver isn't impressed with the contents. Needless to say I am underwhelmed by this subscription. Do NOT recommend.
Signed up for runner crate, monthly subscription in September of 2018, got one box of items that didn’t seem to be worth the money I paid for it, but I figured I’d see what the next month would be. Also decided to change my bank card info to my separate account, instead of the one I share with my husband. Woke up one morning to find that they went ahead and charged my first account AND the second bank card I had changed my payment info on. Contacted my first bank (USAA, they are AWESOME!) and got the one charge reversed. Went to my runnercrate account, suspended the subscription only to find a ‘pending charge’ by them the next month, still got an October box of more worthless items after I cancelled my subscription. I contacted my second bank, disputed the charge and got that taken care of, even got a new debit card to avoid further charges. I thought I had finally beaten this scam, BUT NO, I just happened to be looking over my USAA Visa credit card last night, and found a ‘pending charge’ by this company again. Here’s the thing, I did not enter my Visa credit card info into my runner crate account at any time, so I have no idea how these scam artists got ahold of it. Now I’m waiting on a new credit card with new numbers to avoid further charges AGAIN. Not to mention, they are disputing MY disoute...
I purchased the yearly subscription back in March of 2018. At first the crates came, then each month they would be late and I would get one after emailing a ton. My last crate came in November. I have messaged them through every means possible even posting on their instagram photos later to find my comments deleted!!! All of the posts on facebook have been removed and no one has answered a single email. I sent an email in Feb saying do not continue my subscription and refund my money for the crates I haven't received. Well they didn't refund a thing and they renewed my subscription for another year charging me $504!!~!! I am currently filing a dispute with paypal to get my money back. Stay as far away from this company as you can they are crooks!!! I would love to file a class action law suit against them with everyone that has been taken!!
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