Ask the community and get help from thousands of informed subscribers.
Do NOT Order!! I order at end of November for a Christmas gift... They sent me 2 emails one Dec 12 other Dec 16 saying box has shipped and would have in 1-2days ... used tracking number and UPS has never picked up. Today is Dec 19th and still No box. I have emailed Saloon Box several times with only an auto reply saying the will be in touch... no number listed to call customer service... one week later no call... Must be a scam... any good review must be fake. :-(
Hi Katherine - I'm sorry that you're having a frustrating experience. Several important facts in your review are misleading and not correct. According to our records, you placed your order on December 7th and not at the end of November. Your first email to us was yesterday on the 18th and we responded right away. Your review implied that it took a week to get a response, which is not accurate. It is inaccurate in your review to state that you have only received an automated reply. We responded to you in less than 1 hour. Your package has been shipped and delays that are happening are on the part of the shipping provider, which is out of our control.
I ordered Saloonbox as a gift for my sister. Having ordered it before I expected the same quality. In the past the bottles of alchohol were larger, enough to make 6-8 drinks. You could also pick the types of alchohol you preferred. When my sister received her box there were only enough ingredients to make 2-4 drinks. The bottles were mini size and one of the recipes called for lime juice which was not included. As someone else mentioned the shipping was not clear. I received a shipping confirmation but the UPS tracking number showed “label created” for almost a week and only updated the day before it arrived. The price has also gone up. And the sales tax was not included in the original amount. It was added on as a separate transaction. I emailed the company and did get a response within 24 hours. For that reason and the creative recipes I give 2 stars instead of one. Bottom line is that price increased while quality decreased. Will not order from them again.
I ordered a box as a gift for my partner on Dec. 25th. My box arrived only on Jan. 15th. I realize this is a busy time and didn't expect my box to arrive in 1 -2 days as promised, but I had hoped it would arrive around the New Year (it was a present for New Year's). The company should be more up front about how long it will take. While they were responsive to my emails, they acted as if it were normal and it was the shipping process that is the issue. It looks like they assigned a tracking number in order to shift the blame to the postal service, but without actually shipping it for more than a week after assigning the tracking number. I think they should just advertise that it takes 3 - 4 weeks to ship. That way, we can all plan ahead - to make sure you will be home for signing and that the person you are buying it for will be there too to enjoy. I won't be a returning customer.
I purchased this as a Christmas gift for my husband, and it has been a big hit! It's been fun to try new things, and we look forward to the next box!
We loved giving SaloonBox as a gift! Thanks for making it easy!
I just got my first SaloonBox and was thrilled to see two drinks I had never heard of before--one even featuring my favorite liquor, mezcal. The packaging is beautiful and the issue of Imbibe magazine was a fun addition. So far I've only tried one of the cocktails and it was really tasty and easy to make with all of the provided ingredients. All I needed from my pantry was an orange. I do think it would be nice if they included more of the "fun" liquors/brands since the gin was just Tanqueray and I can get that anywhere. Otherwise, super happy with it and definitely recommend!
I bought this for my husband as a birthday gift, and we have both really enjoyed the boxes each month. The cocktails are delicious and creative, but not so 'out there' that you wouldn't want to recreate them after you've used all the contents of the box. I highly recommend this subscription service!
I received Saloon Box for a gift, and as an aspiring mixologist, it is a great gift. I totally look forward to seeing what is in it each month and getting to try out the drink recipes. I have definitely received some mixers and liquors that I have purchased just from being introduced by the Saloon Box, so well worth the try in my opinion!
We look forward to this box every month, and is something fun for my husband and I to enjoy together. Love that it arrives with everything you need to make a couple of different cocktails with unique ingredients!
I got this for my husband to try and have continued to renew our subscription as it has been a wonderful service. We get to try new spirits, interesting flavors and have the recipe card to do it again! Definitely recommend to anyone who likes cocktails and is up for a little adventure