Scrapbooking Store reviewsReviews
Write a Review4.4
Average Subscriber RatingSubscription renewal
Aug 22, 2019
Lora G.
Shipping is expensive. Couldn’t find subscription cancelation on website. Don’t want it to renew in one year without a notice.
Verified Purchase
Hi Lora,
Thanks for your great review!!
I am sorry if you find the shipping to be a bit expensive. Scrapbooking papers can get heavy and unfortunately the US Postal Service increases rates every year for small, family-owned businesses like us. We strive to ensure we have the lowest cost, highest quality product on the market and we actually take a bit of a loss on shipping with every product we ship. However, we'd rather be transparent and keep those shipping costs down, which is why we do this.
If you'd like to cancel at any time, just start a live chat w/ us on our website or email us and we will respond immediately. I will reach out to you regarding your current subscription to make...
May 14, 2019
Joan G.
My daughter and I like the paper and cute stickers. I haven't used them, yet, but I'm sure I will enjoy them when I do.
The box arrived even before I got the e-mail saying it was on its way. The shipping problem was with the post office (and you probably can't do anything about that). Even though it was clearly marked, "Do Not Bend," the package was bent to fit into my mailbox; but, as I said, that is not your fault.
Dear Joan,
We're so happy that you and your daughter are such big fans of our kit! What a wonderful way to spend time with your loved ones and cherish memories :)
We do mark each and every single package with a "Do Not Bend" note but it appears some postmen have other plans... Maybe you could talk to your so this doesn't happen again.
Thank you for your kind feedback!