The Best Tea Club, Sips by makes discovering tea fun and affordable. The Sips by Box is a multi-brand, personalized tea subscription box. Each month, we match tea drinkers across the U.S. with delicious teas from over 150 global tea brands that we’re sure they’ll love. Take the quiz at Sips by's website to receive teas chosen just for you.
Q: How do I change address?Asked by Cindy G., March 2021
Please email us and we are happy to update your address for you.
Q: Can you get only organic tea.Asked by Mom S., August 2020
Hi! Thank you for reaching out. We are happy to make a note on your profile indicating that you would like to receive organic teas and we will do our best to accommodate that based on the preferences you have indicated as well as our current inventory. We cannot guarantee that you will receive only organic tea though in every Sips by Box.
You can take a quiz answering different questions as to what kind of tea you like that will show your preferences. Then they will personally create a tea box for you based on your preferences.
Q: Hi there, does the $15.00 box actually come with as many teas as it shows in the pictures? Thanks!Asked by Yolanda D., May 2020
Hi Yolanda! Each Sips by Box comes with 4 tea brands. The amount of each placement will depend on whether you choose to receive loose leaf, bagged tea, or a mix of both! Each Sips by Box comes with enough tea to make 15+ cups of tea.
Speaking from the experience of being a subscriber, it will come with 4 different teas. Sometimes they send you multiple packs of one kind like you are seeing in the above photos. When they send you a lot of separately packaged teas, I think that's the bagged teas. I picked the preference of getting more loose leaf than bagged tea and I got so much in each bag!! I've barely made a dent in my teas and now it's time...
Q: I ordered my box but didn’t take the quiz first. Can I still take it? Asked by Vienna D., April 2020
Hi Vienna! Thank you for joining our tea fam! Please visit our website and create your Sips by profile using the same email associated with your Cratejoy email.
Just go to their website and use the same email associated with your Cratejoy email and create a free account. It will immediately take you to a tea profile quiz to fill out and once you've submitted, your teas will be personalized to your preferences when your box arrives! HTH! :)
Yes, you can do anytime, and also you can re-take the quiz anytime! I just updated mine too :)
My April Box was filled with Apricot Sunrise by Ahmad Tea (4 tea bags), Super Mint by STASH (4 tea bags), Raspberry Rose by Tea Head (Loose, 4 servings), Pink Citrus Magik by Tea Kitten (Loose, 4 servings) with 8 empty tea bags in a reusable muslin cloth tea bag.
I loved all 4 flavors! I chose mix level of caffeine, and I prefer flavored tea. It’s very fun and lots of variety of teas compared to other tea subscription boxes. I love Sips by subscription! I don’t get bored. I don’t need a box that has 60-75 cups worth every month, because I always have 20-30 kinds of tea selections in my cupboard, so what I am looking for is exploring new flavors and having fun. So this sampler box is so perfect for me to play!
Hi Madoka, thank you so much for your review! I'm so happy that we can help you discover new teas and flavors each month for you to enjoy! :) Please don't hesitate to reach out to us if you have any questions regarding your teas or preferences!
This is so awesome! I love how customized it is so that you can get exactly what you like but with still surprise! I have been wanting to try more low-no caffeine tea and they were able to put together the perfect mix. Love this!
I gifted three months of this to my boyfriend (he loves tea, I'm more of a coffee drinker). He totally loved it. It was a nice mix of teas that were different enough to make it exciting, but not so strange that he was afraid to try them. I took some sips of them when he made them, too, and they were good!
The description card is really helpful to someone who doesn't know much about tea, like me, so this could still be fun for someone who wants to get more into tea drinking but isn't sure what their taste preference is yet.
Overall, really fun and I think great for the price when you consider a box of storebought tea is about $3-5 for so-so tea.
This is one of the most thoughtful sub boxes I've encountered, and I've had a number of them. While I have received teas I haven't liked, I used the company's contact us method and let them know, receiving a quick reply that my account had been adjusted to not receive the types of teas I indicated I disliked (mint, the Greys, and licorice flavors). While I'm generally a black tea drinker, I've had my eyes opened to some new teas I wouldn't have tried, thanks to this subscription, and I look forward to receiving it each month and trying some new ones!
Packaging is sturdy and resealable, they include reusable and disposable bags for your use if you don't want to use an infuser, and they also give you the instructions on how to best brew for best enjoyment. Each tea has its own personality, and this company ensures you know it.
I recommend this sub for anyone who enjoys tea.
Hi Robin, thank you so much for your review! We're so happy to help you discover new teas to love each month! :) Please don't hesitate to reach out to us if you need any further assistance with your account and preferences!
Shockingly bad customer service. Had to email them twice to get the first response. They never sent me my gift card. I've emailed them twice since then and no response. I'll be disputing the charges with my bank. I'll also be writing some more reviews to warn others.
Terrible. Paid for two months and have not received anything. No messages back from the seller.
Hi Mackenzie, I am very sorry for the experience that you have had! I do see that we have resolved this with you and Cratejoy, and I hope you will give us a chance to make things right in the future.
Love, love this monthly box that contains teas customized to my preferences! It is a highlight of the month and there is always a tasty variety. I had a question recently, and when I contacted the Sips by team, they graciously answered my question. I would 100% recommend this subscription to all tea lovers... and budding tea lovers! You will not be disappointed. I also love the Instagram/Facebook live videos!
Hi Suzanne, thank you so much for your review! We are so happy to be a highlight for you each month with new teas for you to enjoy! :) Please don't hesitate to reach out to us if you have any other questions regarding your teas!
This sub box brings joy to my household every month. The variety of teas that they send are so amazing, I find a brand new favorite every month. The questionnaire that they have has made my box so perfect because they only send me teas that I love. Their customer service is excellent and quick to respond. The box always comes fully packed with information of everything that is in my box. Recently I started taking my box to work and I shared some of my teas and now my Co-Workers have signed up because the variety of teas are so delicious. I recommend them for sure.
Hi Brenda, thank you so much for your review! We're so happy that you love your tea boxes! :) Please don't hesitate to reach out to us if you have any questions!
I've always wanted to be a tea drinker but everything I tried from the grocery store was underwhelming. This box has helped me learn so much about different types of tea and now I drink tea all day long. It's seriously been life-changing!! I don't subscribe to anything else because I like to pick out my own stuff, but this box is different - there are so many different kinds of tea I'd never find on my own, plus it's personalized to my flavor preferences. Thank you Sips by!!!
Hi Noel, thank you so much for your review! I'm so happy that we could help you discover new teas that you absolutely love! Please let us know if there is anything we can do or if you have any questions regarding your teas! :)
I signed up during Shelter in Place, mostly on a whim because I was bored and wanted something fun to get in the mail.
I got my first one in the mail and enjoyed the variety of the tea and the personalized card giving information about each tea.
I feel it's a reasonable price point to try new teas once a month.
Hi Jorean, thank you so much for your review! I'm so happy that you are enjoying your personalized tea boxes! Let us know if you have any questions regarding your teas! :)