i never got my box
We have sent 3 emails seeking confirmation of your delivery address but we have received no response. Maybe they are in your spam folder? We are reshipping your order to to the address on your account. USPS tracking 9400111899223868836323. Please reach out to us by email at info @ smokepromos . com if you have any questions. You can also call or text 8137653265 7 days a week. It is always best to contact us directly for questions or concerns since we are not always immediately aware that a review has been written. Thank you for your business.
I only ordered the Economist pack with 3 papers. I ordered in December and it said it shipped out two days later. It has been almost a month since I ordered my first box and I’m suppose to renew on the 11th. I haven’t received the first package so I contacted the shop. They sent me two months of tracking for somebody else that lives in California... I’m in Michigan. I messaged back and told them they definitely have the wrong person and it’s been 3 days with no response. In my opinion I got nowhere and wouldn’t recommend this company. YouTube friends have spoke highly but I’m about to do a review on nothing.
USPS was extremely backlogged during the holidays and some packages did not arrive on time. There is nothing we can do about USPS delays but we can make sure you get what you ordered. There are two people with your name in our system and we sent you their tracking instead. As soon as it was sorted out we reshipped your order right away. Thank you for confirming your address and for your patience while we resolved your issue. Your new USPS tracking is: 9400111899223421748100 and shows that your order is arriving soon. We are sorry your experience was not like that of your friends. We hope you give us another shot.