Q: According to my receipt/email my purchase is going to wrong child/wrong address. I filled out the address, gift message for one child and it says it is going to my granddaughter. Fix pleaseAsked by Anita L., September 2020
Hi Anita, We have corrected your shipping address and all is well. Thanks so much.
Q: My dog ate my son's snail. Is there a way to get a new snail? Also the letters that were in Sunny's package are those for us to write on and send out? Asked by Morgan M., October 2021
We hope your son and your dog each enjoyed their own Sunny and Mutt plush! Dogs sure do love Sunny. :) We had included a bonus stationery set as an add on to your order as an extra surprise. We love helping kids learn to write and send letters. Thanks so much for your order and enjoy!
Q: if you select for an automatic renewal after 12 months, does the mail repeat itself from the first year? Or do you get a second year with all new mail, secret codes, etc?Asked by Tammy G., September 2021
Hi Tammy! You will get a second year with all new mail and secret codes! The letters and fun will continue on new for as long as you are subscribed. Have a great day.
Q: Does the first month still come with the stuffed Sunny and the adventure box? Is it still possible to get two snails?Asked by Tammy G., March 2021
Yes, the box and stuffed animal will start the subscription if you sign up for a 3, 6 or 12 month term. And, we are always happy to add a second Sunny stuffed animal when we see two names on a subscription. :)
My daughter was thrilled to receive this box and the snail plush is perfectly precious. The box came a bit smashed, but everything inside was perfectly fine. We're so excited to receive our letters!
Thank you so much for your review! So glad the Sunny plush arrived safely. Enjoy the letters and don't forget to solve the secret code for an extra prize. :)
My nephew loved the snail!
He had so much fun receiving and reading his letters
Thanks so much and we are so happy your nephew loved Sunny!
My six-year-old loves it. We combine it with a world globe and other geography activities, i.e., US and world map magnets. It would be neat if they could get responses to letters. Perhaps they could add that on for an extra charge. We have had trouble with not getting a letter every week, but they have helped us make it right.
Thanks so very much and we are so happy to hear your son loves it. That's a great idea and we will work on add on option for Sunny to respond to his fan mail letters and hope to have something in place very soon.
This was an excellent gift for a 7 and 5 year old. Wonderful customer service, get idea! I was a mail carrier and I love seeing the future generations get excited about the mail. They love it too!
Thanks so very much for this wonderful review! We are really hoping to instill a love of mail and glad to hear it working. Kids can really learn about the world in a fun way that makes them feel so important. And, thanks for your mail carrier service too. :)
Such a great subscription box for my (almost) 5 year old daughter! She gets so excited every day to check for “her mail” and the creativity and imagination are amazing in each letter/packet! Thank you for making such fun adventures for our babies 🙌🏻💛
Thank you so much! We are so happy to hear your daughter is loving Sunny and his adventures with Bluebird. We hope the letters inspire a lifelong love of adventure and travel!
Loved loved loved this! Would recommend to anyone with kids even adults! I loved this box. Very much worth it! Super exciting and love that it’s weekly! Worth it!!
Thanks so very much - we are happy to hear Sunny's letters are enjoyed by the whole family! Yay!
My daughter(aged 6) was getting really bummed out about never getting anything in the mail. I'm so glad I found this subscription. The first box had the cutest snail stuffy that she adores. What I love is that her Sunny letter shows up every single Monday. It's what motivates her in the morning! The stories are cute and educational. They always include stickers, tattoos, or other little surprises related to the animal of the week. As well as letter cards to figure a secret code for a prize.
We had just resubscribed for another three months because she enjoys it so much and gives her something to look forward to.
Yay! Thanks for this review. We have as much fun sending and thinking of the little surprises as the kids enjoy getting them. :)
We gave this to our 3-1/2 yr old granddaughter last Christmas. She loves it!
I have to explain about the 3 star review for shipping. To be fair it WAS NOT snail mail for kids fault. The USPS mail service had horrible problems and delays last December which resulted in our granddaughter not receiving the box in time to open on Christmas morning. It was disappointing but OK. Wendy actually extended my subscription for free because of the shipping problem; they didn’t have to do that, but it was appreciated greatly!
The idea of this box is brilliant! Kids really do love getting something in the mail! And this box is a great learning activity. The only thing mentioned by the parents is they think she would enjoy it more if she were old enough to read the letters herself. But they are saving everything and said they will give all the boxes to her in a few years when she CAN read. Double win! So age 3 to 4 would probably be the earliest age to send this to. If you are hesitating, just try this box!
My daughter loved it!!! She loves getting something in the mail with her name on it and the letters are great! What a great gift idea!
Oh my goodness. Never before has there been a more perfect subscription box for a little kid desperate for mail. My son is the youngest of four (so already has a bit of an excluded complex), and we had to move with the army in the middle of this global pandemic - to a new state and a street with not one single other kid on it. Mail has become our primary connection with the outside world. But when a day passes and there isn’t anything for a five year old (or, even worse, when there IS something for an older sibling), all devastation ensues.
Cue Sunny, the Mail Snail. Not only is he cute, he’s the embodiment of worldly connection for my little isolated kids (and he’s brought to us by our beloved USPS mail lady - who is mom’s only social outlet, the poor dear). Sunny comes with adorable little cards and envelopes (all of which were used almost immediately), and, most importantly, a real, genuine VIP card, allocating membership to the super elite club of Snail Mail Recipients. Nothing in the entire world has ever made my kid feel as special as that VIP card does.
We are so excited for WEEKLY letters from Sunny. Waiting a month between most subscription boxes can feel like an agonizing eternity for little kids (and moms trying to find ways to entertain said kids). The perfect solution is a smaller, but still entertaining and engaging weekly subscription.
There was absolutely...
Give the Sunny the Mail Snail Plushie, wall poster and letter box first and the weekly letters follow!
Our letters are sent every week with hundreds ready to go! Because our letters are weekly, kids really get engaged and involved in watching for their weekly letter.
Our Envelopes are fun and exciting too! Kids will want to collect them all and keep them safe in their Sunny letter box.
Our letters have beautiful images and fun facts too. They are silly and exciting as well. Did you know that Clownfish can lay around 1,000 eggs at al time and only during a full moon?! Sunny tells kids about his adventure deilvering mail to a clown fish in the Indian Ocean. Clown around with him as he tries to remember all 1,000 names!
Because Sunny sends weekly letters, kids really get engaged. Here are three of our past letters. Sunny has an adventure on a pirate ship and meet twin dophins, Salt and Pepper! The next week he delivers mail to an Owl and kids learn a few funny jokes - what a Hoot! They also find out how Sunny gets around to deliver his mail: with his BFF Bluebird of course! They get a special blue feather when they meet Bluebird.
Kids not only receive a fun letter but they receive little souvenirs from Sunny too! They can collect them all in their Sunny Box!
Start your subscription with our Sunny Plush, Wall Poster which comes in a cool box to store your future letters!
Free to Cratejoy customers, the weekly letters are enhanced with a FREE Sunny Plush, Wall Poster and Special Box to store all the treasures Sunny will send.
The weekly letters are exciting, full of beautiful images, silly stories, facts and fun! Kids really find a friend in Sunny.
All Letters come with matching stickers, secret codes and more!
As kids are receiving their letters, they solve riddles, secret codes and more with their stickers. Special prizes are sent along the way when the solve their pages.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.