Q: If I order now would I be able to get an October box? Asked by Nicole T., October 2019
The box octuber is until end of the month octuber.
Q: If I subscribed and wanted to cancel what is the process? I've had horrible experiences with a couple subscription beauty companies :( so now I double check with other subscribers Asked by Jollean G., June 2020
Q: why am i charged more than what the subscription box says? I was charged $45 Canadian for the $19.99 subscription, the exchange rate does not add up.Asked by Lindsey P., May 2020
Q: Do you ship to hungary? Asked by Hisyam S., April 2020
Absolutely love this box! Great quality and variety :)
Always quality products and I am so excited to receive this each month.
ordered on june 12th have not gotten a thing other than waiting on products and have packed boxes that was over a week ago i have wrote the company get no reply at all the only other way to contact was a phone number that is no good to call but if you text you will get a message back saying waiting on product or boxes are being packed but no shipping info at all and they have already tried to jam my credit card again! at this point give me my money back ill order a diff box
I've paid for 3 at this point and received 1. With shipping and exchange for Canadians I'm paying about $44. Thinking of canceling, not because of products but because of the delayed arrival of box. If my last box doesn't arrive before I'm due to pay again on July 11th, I'm done and i'll try another K beauty box.
Honestly I loved this little box. I received 2 face masks, a hair therapy set, 24k gold serum, lip tint, and a fabric face mask which I was not expecting. I really do love this box and will continue to purchase as long as I financially can.
I wish the shipping was a little faster but there are other subscription boxes that are worse. I really loved the variety of the masks. Out of the three Sooni pouches, I will be keeping this one and cancelling the other two.
J'ai bien aimé merci! Malheureusement, j'en ai reçue qu'une seule sur deux, et un des produits était ouvert et tout s'est renversé. Il me manque également un des produits.
This is the first subscription box that I've found actually gives value for money. Amazing products for the price, and all things I will use. Other subscriptions boxes have several items I have no use for and often the shipping to Canada isn't worth it, but even with the shipping price you are getting a good deal. Even better if you're in the US and don't have to pay shipping!
I definitely enjoy Sooni Mask Pouch! Each month they send me 6 luxurious face sheet masks! They make your skin so soft, moisturized and also brilliant. I have completely dry sensitive skin and they constantly help.