Q: So I ordered mine on July 21st, it said that it would be sent out if ordered by the 22nd of each month but mine still hasn't arrived, I was just wondering, generally, how long it takes for it to arrive?Asked by Austin M., August 2019
I had the same thing happen. I contacted the seller and apparently the whole company took a entire month off. So they wont send anything out till the end of this month
Legit cigars and they ship with boveda's!
Thought my husband would enjoy this and sign up on June 29th, 2019. Canceled the end of July because we never received anything. Today, August 28th, I got an email stating the cigars were shipped....two months later. Unexceptionable.
Your order was after our June cutoff, and on our website it states on the homepage we do not ship in July. Therefore your order was rolled to August.
As per our FAQ and the TOC in your welcome email, a cancellation cancels your renewals not anything prepaid.
This shipment is the prepaid box from June that was automatically rolled to August.
I have been waiting over a MONTH for the box I ordered. Absolutely ridiculous
He was surprised and loved the gift! The lighter took a bit of effort, but after a few YouTube videos, he got that working too. Looking forward to some nights around the fire pit with some cigars and loved ones 💜
Bought this for my dad as a present and he loved it. Boxes arrived on time each month.
I wanted to get on here and say a few things about this box. I have had it for almost a year now a few things I notice.
When there is a problem with packaging or suppliers they quickly fix it at no cost to you.
They always have a nice variety and it’s current with cigars that are both new to the market and great tasting.
There customer service is quick, and very personal.
Can only give 5 stars but would give 10 if I could. Whether you are an avid aficionado or first time cigar smoker let these guys help you fall in love with a good smoke.
Great and all just a little disappointed that there was another fee to pay ontop of my shipping fee
Fiance was so excited! Definitely getting one next month
I bought a subscription for my husband as a Christmas present. He absolutely loves your cigars and says they are the best he has had in many, many years. I really appreciated the great service and quality packaging! Thank you Jason and Mike!!