Q: I need a phone number to call please. I have a unique situation Asked by Jamie G., January 2021
Q: Hi Can anyone confirm if this can be shipped to Canada during the Covid-19 border closure? ThanksAsked by George V., September 2020
We are, however shipping times may be extended due to the pandemic. Let us know if you have any other questions or concerns.
- Southern Cigar Co
Q: So I ordered mine on July 21st, it said that it would be sent out if ordered by the 22nd of each month but mine still hasn't arrived, I was just wondering, generally, how long it takes for it to arrive?Asked by Austin M., August 2019
I had the same thing happen. I contacted the seller and apparently the whole company took a entire month off. So they wont send anything out till the end of this month
I bought this on a whim. The products included are presumably of high quality. I have had it only one day so far, so it remains to be seen whether my sole experience extends to the entire box, but I'm optimistic. I do wish some instructions on how to fill the torch, and how to use the cutter, had been included. This is probably understood, but for a novice like myself - who never does this - it left me scratching my head until I sought help.
I'm also concerned about the grand tour of the US that the box took before reaching me. It started in Florida, then went to California, and THEN at my home in Illinois. Seems like a lot of unnecessary travel.
Still, highly satisfied and would buy again.
Great packaging for a gift ( as pictured with a cool cardboard box that is made to look like a cigar box), and a good value for all that it includes. I was worried about the shipping after reading some reviews and I live in a place that has difficulties with packages making it through the security gate, but I had no problems!
Shipped quickly., good quality as well.
My Husband was very excited when he received his 1st box from this collection as his Christmas gift this year!
He is trying to only enjoy one cigar a week. I am withholding the fact that his 2nd box is due just after the New Year! Happy with this subscription
Really great product.
Was not advised that additional duties would be charged one box with 4 cigars was an additional. 125.00. Worst purchase I have ever made as a gift! Warning for out of country should be advised. So much for a 40 dollar a month gift costing additional $125 for receiver!
Terrible service, no one gets back to you and I paid more in duties and taxes than the cigars were worth!!!!
The lighter came broken, I sent an email and they never responded.
We live in Canada and it cost us an extra $90 in duty to receive 4 cigars.
Well...i wouldnt know...because i still havent recieved my crate yet....so far.....bad reviews all around.....all i want is my husband to see this cool suprise. If it goes like this all the time i will cancel the subscription....i will give it one more month....if the first one ever arrives.
never got the box- paid and said shipped and never received. this was a gift for my FIL. such a disappointment
Our July 2020 box included Prensado Lost Art, E.P.C New Wave Gran Via, Oscar Valladares Ciseron Black Limited Edition, and La Historia El Senador.
Our November 2019 Box included the Nat Sherman Limited Edition Timeless 2019, the Alec Bradley Gatekeeper, the Gurkha Cellar Reserve 12 Year Platinum and the Aganorsa Leaf Habano.
Our October 2019 Box included the Gurkha Pedro Martin, the Gurkha Marquesa, the EP Carrillo La Historia, and the EP Carrillo Core Plus.