by vannessa written Jul 23, 2017
I SIGNED UP AND ORDERED SPONGES JULY 2ND, TODAY IS JULY 23RD. I NEVER RECEIVED TRACKING INFORMATION OR ANY OTHER CONTACT. I DID GET AN INITIAL EMAIL SAYING MY ORDER WAS PLACED AND I HAVE YET TO RECEIVE ANY FURTHER INFORMATION NOT A GOOD LOOK IN MY OPINION. FIGURING OUT HOW TO CANCEL ONLY TO FIND THEY HAVE NO CUSTOMER SERVICE VIA TELEPHONE?? WHERE DO I CANCEL OR HOW?
by Christine written Jul 12, 2017
Decided to try because they offer 1st month free & said could cancel anytime. I never got my initial free sponges to sample, was charged the fee before the sign up said I would be & the sponges are poor quality. I have purchased better & less expensive sponges from Dollar General. They should be reported for fraud & misrepresentation. No customer to service to fix their error - at best_ otherwise they are just lying frauds-- Do not do business with this company.
---- even under cancellation reason they have one of the few reasons listed is that that the billed 2x before sending even one product.
I love this service.
by Andrew written Jul 12, 2017
I have a roommate that slack off when it comes to cleanup. Sponge Club gives him zeros excuses about doing the dishes. I especially like that they come in two colors. I use one for my dishes and the other for around the kitchen like counter tops etc. This is easily the most practical subscription service I've ever been apart of.