B4 I could even press Complete my order they had already charged my card and sent a notice to my phone . I still hadnt even put the free code for the 1st month in . thats not fair & now its not allowing me to cancel the subscription I hadnt even completed !
I SIGNED UP AND ORDERED SPONGES JULY 2ND, TODAY IS JULY 23RD. I NEVER RECEIVED TRACKING INFORMATION OR ANY OTHER CONTACT. I DID GET AN INITIAL EMAIL SAYING MY ORDER WAS PLACED AND I HAVE YET TO RECEIVE ANY FURTHER INFORMATION NOT A GOOD LOOK IN MY OPINION. FIGURING OUT HOW TO CANCEL ONLY TO FIND THEY HAVE NO CUSTOMER SERVICE VIA TELEPHONE?? WHERE DO I CANCEL OR HOW?
Decided to try because they offer 1st month free & said could cancel anytime. I never got my initial free sponges to sample, was charged the fee before the sign up said I would be & the sponges are poor quality. I have purchased better & less expensive sponges from Dollar General. They should be reported for fraud & misrepresentation. No customer to service to fix their error - at best_ otherwise they are just lying frauds-- Do not do business with this company. ---- even under cancellation reason they have one of the few reasons listed is that that the billed 2x before sending even one product.