Q: The promo code 10KCOOKIECLUB is not working.Asked by Jill V., July 2020
Hi Jill! I just tested and it should be up and running... if you try again and still don't have any luck, email me so I can help!
Q: How are you handling the pandemic? And are you doing okay? Asked by Aidan Z., May 2020
Hi Aidan! You're the sweetest. Thank you for checking in. We're hanging in there. Struggling with the same unknowns as lots of people, but so grateful for family, friends, and the best customers in the whole world. :) Cookie decorating kits have been a big hit when the boredom of quarantine hits, so we've focused a lot of attention on those! How are you doing? Email us if you want!
Q: Are any of the cookies nut free?Asked by Paige C., March 2020
Hi Paige, yes! Our sugar cookies are 100% nut free. The chocolate chip cookies have coconut oil, but no other nuts. Monster cookies contain peanut butter, so our space isn't dedicated nut-free. Hope that helps!
Q: Are the boxes soy and gluten free (interested in getting this for a friend with severe allergies)?Asked by Morgan C., November 2019
All of our cookies are gluten free and many are dairy free, but unfortunately
we can't guarantee soy-free.
OMG! The BEST cookies I've ever had!
Thank you for leaving a review, Jessica. This is the BEST feedback. I love love hearing about how much joy our cookies can bring!! So glad you enjoyed them. :)
I got the box really fast, but for the price paid for the cookies I thought they would be better I did like the one but the others were very dry and even fell apart before I could open them.
I'm sorry to hear this Tiffany, but thank you for the feedback! We've worked really hard to create a packaging that ensures safe delivery, but every once in awhile a box gets extra beat up in transit. I'd love to send you a new box so you can have them all in one piece!!
We ordered a sampler box and the cookies were delightful! The box was carefully packaged and monster cookies were especially a huge hit. All the the cookies were baked to perfection. We're glad to be helping a good cause!
So exciting to receive a box of cookies... but these cookies take the cake! Beautifully wrapped, delicious, and a few little extras—
We love the cookies—but we love the idea behind them even more ♥️
When I asked for a vegan gluten-free cookie, the seller was on it and set up the option right away! I was so thankful that I ordered it on the spot, and I've been really happy with the box. A lot of different cookies, all of them delicious, and all of them I'm able to eat without any digestion issues. I'm really grateful for the vegan gluten-free option, and very grateful for the boxes sent!
Thank you Aidan! I'm so glad you've enjoyed the cookies and that you're able to enjoy our gluten free and vegan cookies!
I was so excited to hear that Ten Thousand Cookies was going to be available by mail. My mom has to be gluten free and she has always said how much she has missed eating sugar cookies. She got the crate and absolutley loved them! We are all so excited!
Thank you Jessica! We're so glad your mom got to enjoy gluten free cookies!!!
Sooooo good! I LOVE these cookies and cannot even tell they are gluten-free. This one of the best ideas I have seen in a long time. I would highly recommend!
We were so thrilled to receive our first cookie crate this week. Having had Ashley’s cookies multiple times in the past (including custom llama cookies for my students), my family is hooked. The cookies are gorgeous and are even more delicious.
Our cookie crate had a beautiful presentation, down to little touches and fun, festive colors. The individually wrapped cookies are perfect to pack in lunch boxes or share with a friend.
I am looking forward to sending some crates this holiday season.
Second box same as the first. I really expected some variety from month to month. What's the point otherwise. I made the mistake of subscribing to 3 months. Huge waste of money. Ruined a good oatmeal cookie with peanut butter. Chocolate chip could really use some vanilla not much flavor. Decorated cookies pretty but flavorless.
Oh no! I'm sorry you were expecting something different! The Cookie Crate is our way of shipping our top selling treats to our awesome supporters who want cookies every month. :) Monster cookies are our #1 seller, but they're definitely peanut buttery! We would be happy to swap them out for another type of (non peanut butter) cookie in your next shipment. We're grateful for your support and would love to make it right for you! I'll reach out in an email to see if we can connect there. :)
Cookies are wonderful. Didn’t know they were gluten free when I first ate them, befor I read the insert. Would not have guessed that they are gluten free. Would buy again.
Our August DIY Cookie Decorating Kit theme is camping! Trees, mountains, and the cutest little campers make a perfect end of summer decorating party.
Our July DIY Cookie Decorating Kit theme is America! Fireworks, stars, and red + white + blue, of course!
Our October DIY Cookie Decorating Kit theme was sugar skulls! These are so fun to create and the design possibilities are endless!
Our November DIY Cookie Decorating Kit theme is Thanksgiving! The pumpkins, pies, and leaves are a perfect addition to the Thanksgiving dessert table, or even a great activity for the kids table!
Our December DIY Cookie Decorating Kit theme is holiday cookies! The trees, candy canes, and lights are perfect for making cookies for Santa, neighbors or friends.