Q: We are vegan. Is this the right box for us?Asked by Phoenyx W., January 2021
Thanks for your message! The spices themselves are all vegan and if you choose the Delicious vegetarian recipes option then the recipes are vegetarian rather than vegan, however the recipes can be easily altered to suit a vegan diet by using dairy-free milks/yogurts/spreads/tofu/root veg etc.. and any ingredients in the shopping list can be omitted or substituted. We'd also be happy to give advice on substitutions for any specific recipes if there are any questions.
Hope this helps, if you have any further questions or would like some more information just let us know. Happy spicing!
Q: What is the difference between World Food Spice Box and Spicery Recipe Kits?Asked by Asha P., September 2020
Hi Asha, the World Food box is for a full meal for 4 people (could be a main plus breads, rice, veg, chutneys etc, or it could be for a main, sides and dessert). The meal for these boxes is more involved in terms of time and effort, but the end result is more intricate and complex with a range of different dishes to try
The recipe kits are for simpler, quicker meals with just a main and 1 side (could be a condiment, rice or veg), but you get 2 of these per box from different places around the world each month.
Hope that makes sense and answers your query!
Q: How many spices do we get in each box?Asked by Allan G., September 2020
Hello! You get between 6 and 8 sachets of spice in each box. These include freshly ground and whole spices as well as our unique blends!
Q: Are the spices gluten-free, organic, nut-free, or vegan? Asked by Allan G., September 2020
The spices are all gluten and nut free but we do these them in the test kitchen so if your allergy is severe, please get in touch first!
All the stars in the sky to this fantastic box!
The romantic spread for 2 box is an easy adventure into the unknown. They’ve taken the guesswork (and legwork) out of crafting and enjoying new dishes. The recipes have all been incredible. Not to mention, the kitchen time together is priceless. Upon opening the box, my wife declared “I can tell you that I won’t be eating any of this.” But she was stuffed and happy after the delicious recipes!! Customer service
Is also top notch. We had a great time and we’ll definitely be sharing more “spicy” date nights. <3
We have not had a bad shipment. Every recipe and spice assortment has ranged from very good to excellent.
My only wish would be to get tracking numbers for the shipments, apart from that I recommend this vendor.
Thank you so much for your feedback, it's great to hear that you're really enjoying the recipes!
I ordered a 6 month subscription as a gift to my son.
The first box never made it to him. I tried to ask to track the shipping but couldn’t get it. Although the team responded to my emails promptly initially and promised to send a replacement, we never did receive that first shipment.
No response to subsequent email.
At this point the second shipment has been received and I’m assuming the third is on the way.
This is a nice concept but there seems to be no way to track shipments once they are sent.
Hi Asha, we're so sorry to hear about the shipping problems with the first shipment! We'd be very happy to send over another box, we'll send you over an email now so we can get that organised for you!
I’m writing this review before receiving the box based purely on their customer service. My interaction with them was probably one of the best business interactions I’ve ever had, they were so kind and accommodating and helped me out! You can tell they’re great people that are proud of their product. I will be updating / adding a review once we receive the wonderful spices!
Thank you SO much for such a lovely review! Happy spicing!
Totally happy with it.
That's really great to hear! Happy spicing!
Me and my boyfriend tried it out and it was absolutely fantastic. We received a Jamaican themed box and everything was super easy to make even if it did take a little bit long. We're thinking of getting another box because the first was so fantastic!
We're so happy to hear you enjoyed your Jamaican Date Night box! Happy spicing!
I gave this as a gift for my brother-in-law and he said the box was nice but they got about eight spices with about a tablespoon of spice in them. they tried the Raitta spice and were not wowed so I would have to say that I would not buy this box a second time. He felt we probably paid too much for what was actually in the box. I will try a different Spice box for comparison purposes and see how we fare next month. Sorry guys.
I'm so sorry to hear that your brother - in-law didn't enjoy using his spicebox, that's really disappointing.
The idea is that he use the spices alongside the recipe to create a full meal, rather than using them as generic seasonings, this is why they are portioned out accordingly.
I'd be very happy to send him another box to try to see if he prefers it? Just whip us an email over to email@example.com and I can get that organised for you!
Amazing customer service! I was not receiving emails from The Spice Box (which I didn't realize so I kept emailing), so Jess from The Spice Box personally emailed me from her gmail account and reassured me that my order had been filled and was already shipped! This is the type of customer service all companies need! I also had to change my option choice from 'Indian Restaurant' to 'Date Night' and they were able to accommodate this request for me even though it was completely my fault/mistake on my part. Thanks again!
Thanks for your review Ellen, we're always happy to help - I hope they enjoy their Date Nights!
Excellent customer service and an amazing product! There was a mix-up in the subscription but when I contacted the company their response was prompt and incredibly helpful. The box itself is fantastic - it's a full banquet made easy, and the recipes are delicious. There are several picky eaters in my family but all of them enjoyed the meal.
Thank you so much for your wonderful review - it's great to hear the whole family got involved and enjoyed the meal! Again, sorry for the issues in the beginning but I'm glad we could get them sorted ASAP.
A rich chicken curry flavoured with turmeric, cassia and lemongrass served with crispy corn (jagung) fritters, sambal bajak and salad
Starter: Spicy corn soup with crispy tortillas, coriander & sour cream. Main: Green Chile Enchiladas w/ salad Dessert: Spiced peach sorbet
Flaky, savoury pastries flavoured (and coloured) with vibrant turmeric and filled with veg and beans with a spicy, sticky ginger cake!
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