Q: Where can I see my order and receipt. Asked by Joanne R., July 2021
You can log into your cratejoy account to view your order and receipt. You can also email us at any time for more info too!
Q: I just want to order the candle box......don"t want melts or spray... when I go to order, only the combo shows up///HELP toni Asked by Toni D., May 2021
You should be able to choose "Candle Club" from the dropdown menu :)
Q: I ordered this as a gift for my daughter for her birthday. I went into my subscriptions to check on it, and it says I have no subscriptions. Can you check on this? I thought it was for 3 monthsAsked by Katy W., February 2021
Thanks for gifting a subscription! You did gift her a 3 month subscription and her first box arrived Friday.
Q: I ordered this as a gift for Christmas Because it said that it would still be delivered in time, is that not true?Asked by Tracy P., December 2020
Hi there! We ship each subscription around the 27th of the month so that all subscribers receive it by the first. This month's are going out on the 28th.
Great fun quirky candle scent box… excited to see what scent is next! Candles last hours and the scents permeate the air in a refreshing and light way… I would definetly recommend this fun little box!
Love the creative scents. The candles burn evenly.
I love these wax melts so much more than the other brands (which shall remain nameless). The scents are fun, subtle, and definitely last a long time. I would highly HIGHLY, recommend The Burlap Bag!!!
These candles smell sooooo good and the fragrance stays all the way to the end. Would highly recommend!
I've received one box so far but man these things smell GOOD! 5 stars for sure! Love the names of the scents as well, hilarious!
I received my first box today and absolutely love it. The smell is amazing and the scent is still going strong. The items were neatly packed so they wouldn't break. Definitely a keeper
Excellent customer service. Great company. Great product.
Gave this as a gift, and the root beer float candle was a huge hit! Strong fragrance. Loved it so much!
Very nice smell and lasted a long time!
Sweet as pit took me out of my comfort zone. I’m glad it smells great