Q: How do i chose a candle or meltsAsked by Vicki P., July 2019
You can click "subscribe now" and then pick either "melts club", "candle
club" or "combo" :)
Q: I just subscribed to Burlap Bag for a monthly candle. I was curious if I have any choice in the candle fragrance that is sent to me? For example, I am not a big fan of fruity smells, but I love natural and musk smells. Do I have an option to "prefer" one over the other?Asked by Angie T., July 2019
Thanks for subscribing! Every subscriber gets the same surprise monthly
scent. We suggest that if a scent isn't your favorite, gift it to a friend
that might love it! :)
Q: What size are the candles?Asked by Sara, June 2019
The candles are 9oz and have a 70+ hour burn time.
Q: I need a subscription box that charges me at the 1st of the month. Is this one of those?Asked by Heather H., June 2019
Our boxes re-bill on the 7th of each month.
I just received my first "box" of wax melts today, and they smell pretty good! The scent is called "Whatever floats your boat", cute! It is a pack of 6 melts, off white color, and a couple of us think they smell like flowers (maybe gardenias?)...the card says it's a "at the beach" scent, like "sunscreen with fresh citrus notes". Either way, it smells nice. It was shipped to me in a small yellow bubble-wrapped envelope, just big enough for the melts and a small note card, not much wasted packaging, very good! I'm looking forward to trying it out soon! (Plus the fact that they are soy is a plus)
I have received my first box & I fell in love with this company!! They take the time to respond to me when with questions & I would like to say Thank Youfor such a wonderful company you have & yor products are amazingly delicious!!!
Thank you so much for your kind words! We're so happy you like our products. Here's to many more good smelling days!
I love this candle! I typically do not do well with candles but upon research, I love that these are made with all natural ingredients and decided to give it a try. I’m so happy that I did! Cupid Toots smells delicious lol... ❤️
I am extremely disappointed with this box! I received it today and was so excited until I went to smell my candle and there was barely a scent at all! I lit it and cant smell anything. The melts are just as bad.. a very faint smell. UPDATE!! I was contacted by a miss Laura about my candles and melts and she offered to send me new candles or refund my money. I was impressed with her giving me options on ways to fix the issue.
Just a lovely company. I always am excited to receive a box. Also, great customer service, too!
I signed up for this subscription box on a whim. I am picky with scents, some that are too strong irritate my sinuses. My first wax melt arrived today and it is LOVE! Cupids Toots smells amazing! Forever subscriber right here!!
Smells great . but really not worth the price.
Smell wonderful but was to get candle sn wax used promo code an recieved only wax an it was smashed an broken into pieces. Very disappointed. Really was lookung forward to candle an waxes. But no candle an useless wax
We're so sorry you weren't happy with what you received - you signed up for our wax melt club, which is what you received. You didn't sign up for our candle club, we're sorry that you thought you did!
It was nice but I thought it was a candle. I don't need melts
I thought I was purchasing candles, but it is just a "wax melt" with no jar or wick or anything. Not what I wanted at all.