Good Tea, Iffy Delivery
by Kayla written 8 days ago
I do really love the teas I have recieved. And I love that each box has several kinds. Not the most organized company as far as delivery goes though. I never recieved my January box. I did email them and very quickly recieved a reply. They did apologize and said my missing teas would arrive with my February box. I did receive the box, but not with the January teas. I do still have a lot of them stocking up my cupboard, so I think I will cancel and, when I run out, try a different company.
by Luke written 11 days ago
I absolutely love this subscription! The tea they provide is awesome and I've enjoyed all of them thoroughly!!! Honestly a great value for the price you pay. They aren't quick with shipments but if you are getting it for yourself that's not a problem. Worth the wait, worth the price.
No communication! Gift ruined!
by Heike written 15 days ago
This looked great and I bought as a gift for my friend. I ordered before 12/20. No box shipped 12/20 with "free intro sampler." No communication on this until 12/27 and it said "December boxes will go out, we are behind." I was patient and I waited. No box shipped 1/20. No communication whatsoever. No box shipped 2/20 - Email 3/1 sent asking if any questions to send an email to their temporary email address. Messaged them via Cratejoy 3/1. No response a week later. A box arrived 3/3, but my subscription page says that they have received 2 of 6 boxes, which is patently untrue. A total mess and not worth the money for the headache.