by Michele written Jul 12, 2018
I cancelled after a few mishaps. Just wasn't happy with the subscription. I paid a year in advance and was told I would get a refund. 2 weeks now, no refund. They finally responded to my message after I got Cratejoy involved and told me that Cratejoy should have let me know. Cratejoy said they told them it was late being issued due to the 4th of July holiday. This is the 12th, still no refund.
Great variety, skimping on the amount.
by Brittany written May 31, 2018
I've been looking to try out a few different tea box subscriptions. I tried True Serenity Tea 2 months in a row. The snacks were great, though the one I got in the most recent box was completely unlabeled, so if I'd had a food allergy I would have had to skip that. The biggest problem I have with this subscription, is that both months all 4 bags of tea were labeled to be 1oz, but all of them both times only weighed out to be half that WITH THE BAG. I was pretty bummed out to be getting less than half as much tea as I expected. I cancelled my subscription because this one just wasn't for me, and I didn't appreciate the false weight listed on the product.
by Sarajane written Apr 26, 2018
Although I enjoyed a fair amount of the teas I recieved, there are consistently issues with shipping the boxes on time and with different reasons given each month. I chose to try a different subscription that, although a few dollars more, has no reviews stating any issues with shipping or delivery. The teas are certainly enjoyable from true serenity and I understand that sometimes, there are delays or things get lost in the mail. I just didn’t enjoy this box consistently shipping several days after it was advertised to. If you don’t mind the box arriving late more often than not, this box is just fine.