Hi Cindy,
We are so sorry to hear you were disappointed with your box. For our boxes you receive one featured game each month, and the boxes begin in the month following the month you sign up. We apologize if there was any confusion on the onset of the subscription.

Hi Holly,

We're so sorry you did not enjoy your game this past month. We offer three different games each month with the hope you will have an option you will find fun! Please let us know what types of games you like and we will make a note on your account for the future. If there is anything else we can do, please let us know. We are always looking for ways to improve our service and keep our customers happy.