Contact

we’re here to help

Get in Touch

Reach the right team fast. Choose the option that matches your goal. If you’re not sure, email us and we’ll route it.

Press

Media inquiries and speaking requests

press@cratejoy.com
Mail

Partnerships

Brand and marketplace collaborations

partnerships@cratejoy.com
Mail

Support

Order help and account questions

support@cratejoy.com
Mail
  • include order # if available
  • screenshots help us solve faster

How to write us

  • Subject line: a few words that describe your request
  • Details: what you need and the outcome you want
  • Helpful info: order number, storefront URL, screenshots

Most messages receive a reply within one business day (Mon–Fri, 9am–5pm CT).