I placed an order on the 7th or 8th of March. Was told my package would ship on the 14th. It's now the 21st and I have no plants, no tracking number, and no idea when or if I will get any plant at all. They have my money though. If they're behind on shipping, don't have enough plants to ship out, or whatever else their reason is, I wouldn't even mind waiting if the company took the time to contact its customers and let us know that there is a delay. At this point I just feel like I got scammed. Since I have no product to review, this review is based solely on the company and the customer service. And, yes, I have contacted the company before posting this, they haven't gotten back to me yet.
everything that arrived (besides airplants) was in mediocre condition, and 2/3 died soon after arriving. i’m quite disappointed with your service, gotta say. in addition, you didn’t make it clear how i could contact you to resolve this, so no, i don’t think i’ll be asking for anything from you again.
This box was a great gift idea, but unfortunately, it wasn’t executed very well. I didn’t receive any of the emails I was told I would, and never knew when the packages were coming or what to expect. The second plant also came with half of its leaves off and it seemed to be half dead by the time it got to me.
For November, subscribers receive a rare Dracaena Combo plant. A rare plant that has a combination of different dracaena houseplants.
For the month of August, past Premium House Plant Box subscribers recieved a large Jester Crown Fern and a random assortment of Succulents.
Succulent box subscribers received a large 4" potted succulent and a smaller succulent in their July subscription box.