the shipments were supposed to be monthly between my first order which was received March 11th and my second monthly subscription which you would think would be here by April 11th no it didn't arrive until May 4th which is almost two months I'm a little bit irritated because I spend money on the subscription and yet I'm not receiving what I was promised when I was promised it it's supposed to be monthly so I should get one in March I should get one in April and I should get one in May instead I get it in March May and who knows when the third one will get here
Thank you for choosing our monthly rolling paper subscription. We are disappointed to hear that you were not completely satisfied with our service. You signed up for our subscription on March 4th which is too late to receive the March box. We sent you the April package right away instead of making you wait until April to receive it. Your renewal was processed on April 11th for the May package. We could not send out a package sooner because it had not yet been paid for. It seemed like you missed a package because we sent out your 1st package right away. There has been two other instances where customers have been confused about the delivery process so...
The soap was cracked the pie was horrible however the blunt wraps were awesome
We were sorry to hear that your soap was cracked when it arrived. Occasionally USPS breaks fragile items in transit but there is no reason you should get short changed. We sent a replacement bar of soap along with a new pipe and it should arrive soon. USPS tracking: 9400111899223638832548 We hope that you love it.
Took longer to get here. And when I got it. The box it came in was a cigar box. And it came with so much rolling paper. I thought it’d be a bowl, a mini bong, and some rolling paper or some cool smoking thing. Idk why you asked what color I prefer and then nothing but a lighter came in the box purple. Disappointed on first box. But we will see if I continue this after the second box.
Thank you for taking the time to leave a review. While we appreciate all feedback, reviews like this can be frustrating. All of the information you need is listed publicly for you and our other customers to view. Here are some of the resources you may have overlooked along with some additional insight.
As stated on our product overview, "We ship your rolling paper subscription on the 1st of each month.** Order before the 1st to receive the current box. All orders placed after the 1st will ship on the first of the following month. " You ordered on March 24th and we shipped your first box the first week of April, as promised. We provided you that...
The box came incredibly quickly however some of the products were really cheap
Thank you for taking the time to leave a review. You are referring to our March Loaded n' Rollin' Box. Here is what that box included along with its retail value: 4" rosewood one hitter dugout ($15), 3" aluminum one hitter ($3), 3 books of premium rolling papers ($5)(1 book with printed message if you choose gift option & add message at checkout), 4.5oz glass stash jar with seal ($12), Bic maxi ($2), Kasher tool for Bic Maxi($6), 2 standard doob tubes for prerolls($2), 10ml silicone compact ($5), 3-piece acrylic grinder ($5), 3' of hemp wick($2), 2 books of matches, FREE SURPRISE! FREE Stash box with 1st order. The total retail value for the items in our first box was nearly $60...
Okay so I was very disappointed in this box. When you look at the pictures and read the description it says NOTHING about receiving USED products. THREE of the products in the box were used and it was very obvious that they were second hand. I bought this as a gift and I was so disappointed when they told me so I checked first hand and sure enough they were used. Also the packaging was terrible and one of the items arrived broken. The only reason for a 2 star rating instead of a 1 star is because there was a few nice rolling papers, but that's it. 100% NOT worth $40.
We are sorry that you were not please with your subscription. All of the products we offer are brand new from the factory. As our profile states, we have a very liberal return policy. Feel free to send back any questionable items for replacement items or return the entire box for a complete refund.
Its blatantly advertised that all new orders placed by 4/15/2020 will ship immediately, however that wasn't honored in any way. I contacted the seller after a week and never received any return contact. It was even shipped until the day after I contacted the seller, but still with no word about it from them directly. Once the box arrived everything inside was really cool to open and to have, but the extremely late shipping soured the experience.
Thank you for the review, Scott. You set up your account late on the 14th and your order was shipped on the 21st. You cancelled a few minutes later. Considering you ordered so late on the 14th and two of the days in that time frame were a weekend, it took us 5 days to ship your order. Under most circumstances not so bad. We understand that you are excited to receive your items and we do our best to deliver as quickly as we can. Future customers should know *Starting April 15th all first time orders will ship within the first few days of subscribing. *Renewals occur on or about the 10th of each month and will ship...
The box was cool-ish but missing a piece. It was packaged well. The items that were there were good. The only downside was it was a gift and missing a piece. So the gift wasn't complete. However, for the price of the box and the contents inside I felt this could be pieced together for a comparable or lower price. It was ok but I wouldn't subscribe monthly for it.
Thank you for your feedback. The one hitter that was missing from your order was shipped. Our apologies for the inconvenience. Please keep in mind that approximately $10 of the total cost is applied to shipping your order. We are sorry you did not completely love the box.
The previous boxes were so nice. This one is garbage. It’s almost all candy and papers, which I don’t really need, and two small plastic canisters. The pipe went right in the trash. I’m disappointed after the last two deliveries.