Q: What is the top 8 allergy box? Which allergies does it exclude?Asked by Pamela P., April 2020
We allow you to select your specific allergens now. For those who have the previous box type, these are the top/big 8: milk, eggs, fish shellfish, tree nuts, peanuts, wheat, and soybean.
when you go through the checkout process you will be able to choose which allergens to avoid. It's customizable.
Q: If I want to gift this to someone, can I have it in the order where it doesn't start until January?Asked by Brianna L., November 2019
Yes, you can let us know when you would like it shipped.
Q: Can you do two allergies for a box? Like gluten free and dairy free?Asked by Aidan Z., October 2019
Yes, you can select the allergens individually.
Q: I see three different sizes listed under description: Mini Box; Single Box; Double Box - but I only see the Mini Box option offered to purchase. What gives? How do I order the Single box option?Asked by Kevin G., November 2022
No answers yet! Be the first to help by adding an answer below.
What a fun box! Being new to gluten free/reduced gluten diet, I have to admit I’m kind of lost as to what to buy for snacks, so I thought I’d check out a couple snack sub boxes and I’m glad I found this one. So many new snacks to try! Plus who does t live getting a monthly treat in the mail. And shipping was super fast. I’ll definitely keep this around for a few months
I been trying to cancel for 15 minutes cancel my subscription
Sorry you had issues with cancelling the product. For those having issues with canceling here are the instructions provided by Cratejoy:
Log in to your Cratejoy account and click Subscriptions.
Click Active Subscriptions.
Click Manage Subscription.
Click Cancel Subscription.
Select Reason for Cancelling and provide Feedback.
Click Confirm and Cancel Subscription.
I got my first box no problem and it was delicious, but the 2nd month they charged me and I have nothing. My account shows the previous month's order but not anything for this month. They charged me on 4/2 and my account says I'll be charged again on 4/30; weird when it is supposed to be monthly that I'm being charged twice in one month and no snacks have been received this month. I emailed them 3 days ago and if I don't hear from them by 4/28, I'm cancelling and disputing the charge from 4/2.
Hi Sorry you had issues with your order. We ship the first box close to the order date, but the subsequent boxes all renew on the 1st of the month collectively. The shipment takes place after the month closes on the 20th. So you were billed for 2 boxes and we shipped 2 boxes. We are hoping to change the renewal date so that it's closer to the ship date soon.
I am beyond disappointed. They sent to the wrong address and a $46 box had about $10 worth of gas station level snacks in it. Total rip off. Never again
Hi, sorry you did not like the snacks. We ship to the address that is entered by the customer.
My husband has a peanut allergy. He was so thrilled to receive a box in which he could freely eat all of the snacks. Highly recommend.
Never got it
Hi - we show that your order was delivered on 10/17, I will email you the tracking details.
My mom finally has snacks she actually enjoys!
Perfect for allergies. Very customizable!
It was okay, my daughter didn't like some of the stuff, but just was not for us.
Exceptional customer service. Even better products! My kid was thrilled that she could eat every single treat in the box. FASTEST shipping ever. Incredibly pleased
Great products and good variety. My son loves it.
Last Minute Gift? No worries.
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