Q: When is my subscription going to be shipped?Asked by Allan G., September 2020
Q: What do I do if the items don't fit? Asked by Allan G., September 2020
Q: When is my subscription billed?Asked by Allan G., September 2020
Q: What is the last day that I can subscribe to get this month's box?Asked by Allan G., September 2020
These are the absolute best gifts for any hockey players! Always surprised at the items and some we never see in stores!!! Customer service is amazing and always has been helpful. I’ll continue to gift these boxes!!!!!
My son really liked the box this past shipment. Stuff he can use all the time.
No contact from seller. No contact from The Penalty Box or Cratejoy. Membership was set to a one time purchase only (made sure of this), now it shows as a renewal. Also, it has been almost 1 month and no word of shipment or update. Think this must be a scam. I've reported to my credit card and BBB.
I ordered the 3 month Penalty Box subscription for my 12 year old daughter as a gift - her first one arrived last week and she was so excited to open it up! There was a great variety of things in there...those little knickknacks that you're always looking for in the dressing room and fun stuff too. She loves the Howie's wax tin, and you sent her all those colourful hockey tapes that "I never let her get" - she especially loved the stickers of her favourite team, the Ottawa Senators! Can't wait to see what the next few months brings. A great gift for kids and adults of all ages. Drew has also been super responsive to any questions, and I was happy that it took less than a week to ship to Canada! 5 stars!!!
I ordered the 3 month subscription for my 11 year old PeeWee and he loved it! He checks the porch everyday to check for his next box. He re-taped all his sticks immediately. So I ordered the beer leaguer box for my 25 year old nephew for Christmas. I don't want to leave out that the customer service is beyond exceptional. So happy to find this gem. Now, to find a way to get through a game without a visit to the penalty box! Both of the boys I got these for spend a little too much time there!
Just received our first subscription box and we are so excited!! Quality products, my son will be so excited to get these each month!
I bought the PenaltyBox as a gift for a hockey mad friend. He loved it. Found the product useful. The staff were also very helpful and answered questions quickly. Great product & service.
We got a 3 month subscription for my 8 year old nephew. He loved everything in each box. The first box he received had a touque in it and he’s worn it all winter. We also took advantage of a subscriber sale on some Bauer clothing items. As soon as we have him his jacket he put it on and wears it all the time! For my hockey loving nephew this was a perfect gift. I’ll be doing it again for sure.
I ordered this box for my husband and he was thrilled with the first one we received. We went with the Beer League level and all of the items in the box are ones he uses and needs. This box fills the gap that was there in sports boxes! Love it!
We ordered a 3 month subscription for our goalie. He loved every item in his first box. With every item he pulled out of his box, he said "I can use this for.." He's excited to see what comes in the next box & sharing some of the items with his teammates! We would highly recommend The Penalty Box.