Q: Why was I double billed and when I've contacted you several times you won't respond?Asked by Debbie B., November 2021
No answers yet! Be the first to help by adding an answer below.
Q: What is the theme for September? And are there any discount codes as of right now?Asked by Shasta M., August 2019
Hi Shasta, The September box will feature a fabulous pair of exfoliating booties to get rid of dry skin, calluses, etc; a Spongelle foot buffer; an invigorating foot soak and spray; a pair of Snoozies plush ballet slippers; and some fun and useful surprises. We hope you'll give your feet the break they deserve and subscribe to our September box. Every month we present a unique and useful box! We'd love for you to subscribe.
Q: Has the July boxes gone out?Asked by Rose A., July 2019
If you are a prepaid subscriber you should have received your box already. If you are a monthly renewal subscriber then your box will ship July 24 or 25. We can't wait for you to receive this month's box--be ready to pamper yourself!!!
Q: how much is shippingAsked by Dianne G., May 2019
Hi Dianne, Thanks so much for your interest in Pink Box Delivery. Our shipping is $4.50 which is applied towards our shipping cost of $11.00. Our boxes are heavy. We'd love to have you subscribe! Each month is a different theme. Next month's theme is "Life's a Picnic" and the big ticket item will be an oversized lunch cooler with monogrammed initials and lots of fun things for a day poolside or at the park. Please let us know if you have any additional questions. xoxo Lucy and Boo
Wow is all I can say! My first box had everything I love! It was just like you knew my secret wants & likes. Thanks so much for a special surprise! Can’t wait for the next box!!❤️
Thanks so much for the review. I am so happy that you loved your first box. We can't wait for you to receive our upcoming box. It's going to be packed with some awesome items to help you celebrate the New Year! xo
Everything was corrected and taken care of by customer service
I'm really sorry that an item was inadvertently missing from your box. I do wish that you had contacted me directly at my email address because I do not see the messages left at Cratejoy which I have asked them several times to fix. The socks will be shipped to you tomorrow (Saturday, Dec. 4th). I do find your review very unfair as it relates to the quality of our box. It's most unfortunate that a small mistake would cause you to give the entire box a 1-star rating in every category. If you had contacted me at the email that is on all correspondence, this issue would have been fixed in a day. Further,...
I'm a little upst right now because I have sent several emails and no one will get back to me. I was double billed for my box which I haven't received and it doesn't even show I have an account. I like my box when I get it but I don't think I should have to pay double price
Your October/November box was shipped October 24th. I see that you have 2 accounts. At one point your credit card was declined and you must have gone into your account and opened a second account. From my end, I could only see one account. This is the first time I have heard from you about any issue. I've checked my spam and there is nothing from you. I'm so sorry that you've had a problem and I will send you a private email to work through any issues. I always answer any emails that I receive and I truly have not received anything from you or Cratejoy regarding your account.
I absolutely love this box. I like everything I received. Not only are the items of quality but the diversity of items are unique. The items are designed to a woman's desires such as makeup, to body products but jewelry and home decor are included. I will be enjoying using all of the items. They were packaged well and shipped quickly.
Thanks so much for the awesome review. I'm so glad that you enjoy Pink Box Delivery and find the products useful and unique--that's our goal each month! I can't thank you enough for your business and wonderful review. It made my day!
I love this subscription box!!
Supper cute box
I received my Pink Box today. The entire curation of this box was just perfectly done. I love when thought goes into the pieces to bring each one together and create significant memories or helps to give you ideas. I had a great idea as I took my last piece out of the box so I touched base with curator and asked if I could get two more of apiece or if she could guide in the right direction. Immediately I received a response and am able to make my thought now a reality. That’s called the most amazing customer service I have had in awhile.
I love this box so much. This was my second box from Pink Box. Customer Service is exceptional. I had an issue with a product that got destroyed during delivery and they were nice enough to replace the product right away. I will definitely be keeping this subscription now that I know they care about my concerns or issues.
LOVED my box!! All the products were amazing!!
I'm so glad you loved all of the products in your Galentine's box! Thanks so much for the great review. It has brightened my day to hear from you. xo
Love it so much. It was delivered in just 2 weeks of subscribing this box. I loved all the products in my box. My favorite was the extra fuzzy slippers. I did receive the same box two weeks later with the same products but was contacted right away and was aware that my second box didn’t count and i will still be getting my full yearly subscription. I will be gifting my second box to a girlfriend and hopefully she will find this box fun and will subscribe. I would recommend this box for any hardworking woman or full time mom in hopes they will stop and take some time to relax and enjoy being a woman.
I'm so sorry that you received the same box twice. You will not be charged for the second box as it was sent by mistake. So you are prepaid for the February box. My apologies for the mistake on our end by sending you the same box twice. I'm not sure why the post office is being so rough on our boxes. I'm so glad that nothing was broken.
Shake off the doldrums of winter with a beach focused box featuring a beautiful poncho style cover up; sandless beach towel; towel clips for your chair; Facetory Sun Bae mask; Maui Soap Co., lip balm spf 15; and additional items for a surprise.
Spring means fresh fruits and veggies so we've put together a fabulous box to have you out the door to the market in no time. * A chic floral tote for food and flowers trimmed in leather * Live Organically Menu Planner * 16 oz insulated travel cup for hot or cold beverages * Full size Bellepierre Extreme Concealer. Do a simple touch up and skip using a foundation. * Indulge with a fabulous sugar scrub. * A coral wrap to complement your bag for cooler days. Qty Limited.
Think you need a lot of money to create a "charmed life". Our March box will get you off to a great start to creating a uniquely you lifestyle with simple items that delight the senses bring a sense of peace, worth, and charm to your life. Starting with a beautiful plant, lavender diffuser, gorgeous earrings, house slippers, foot mask and delicious treat, everything is from top shelf suppliers and designers.
Pink Box Deliver exists to pamper you, especially on Galentine's Day! Enjoy a roomy crossbody bag from Charming Charlie ($49.99), Bellepierre Precious Diamonds Nail Kit ($60), bath and body products, home decor, a date-night lipstick ($28), an adorable phone ring, and a luscious chocolate treat. There's no better way to celebrate Galentine's Day than to pamper yourself with our fabulous Galentine's Day Box.
. When there's a fresh crispness in the air and see the leaves changing colors, it’s officially time to welcome fall in all its glory. We're embracing the season in our September box with beautiful home dècor, and even a transition handbag with accessory, beauty items for you, and jewelry. Your box will be loaded with fabulous boutique items to enhance your fall decorations and style.
Nature never goes out of style. And whether your ideal place is a beach, forest or mountain range, you'll find and enjoy natural vibes at each. To help you enjoy your ideal nature escape (even if it's in your backyard garden), our Natural Vibes themed box is packed with awesome products for your journey from home decor, bath and body, jewelry, fashion, and more! This box is packed with items sure to delight even an indoorsy person!
Sometimes you just need to disconnect and enjoy your own company. A simple break from your normal routine will energize and invigorate your mind, body and spirit. Summer is the perfect time to unplug, unwind and restore. A luxurious fast drying spa bath and hand towel set beautifully packaged for you. This box includes: Tony Moly Red Wine Face Mask Nature's Spirit natural Shampoo and Conditioner, Hask Tea Tree Oil Hair Mask, Succulent, and more! Box Value $109+
Let's Flamingle girls! Our April box is lighthearted, whimsical, fun, fanciful, and filled with items to get you ready for summer starting with an adorable kimono (one size fits to 3X); a beachy themed double walled tumbler; a shabby chic wooden flamingo picture frame, a flamingo necklace, a tropical ring holder, and an adorable cooler bag.
Escape to the beautiful grassy knolls and pristine waters of Ireland in celebration of St. Patrick's Day. Our box is curated with the tastes, scents, beauty and charm of the Emerald Isles. Included is a 4 pc. natural druzy Donegal bracelet set from the River Eske; Guiness cupcake mix; Irish cream coffee; seaglass design wristlet; necklace in Rose of Tralee or Celtic Butterfly; Coconut & Bourbon Candle; Chamomile Body Fluff; über soft wool blend socks. Value $138
The female friendships we so heavily rely on are celebrated each year on Galentine's Day on February 13. And it's about celebrating ourselves, as the superwomen that we are. This box will spoil you with chocolates, comfy slippers, cocktails, jewelry, a special wine glass, sugar scrub, and some awesome surprises to spoil, pamper and bring cheer! xoxo
Perfect for gift-giving or keeping for yourself, this unique box features and oversized leopard printed shawl with fringe, bangle keychain, a Clinique gift set, natural stone bracelet by Erimish, phone charger by Melie Bianca, and not pictured, a delightfully scent-sational body buffer by Spongelle, and a lovely crossbody bag by Viv and Lou, Also, a pair of chic and stylish earrings to coordinate your outfit. Box Value $128
Celebrate the season with a box full of goodies and a few surprises not shown! Included are an infinity scarf, sherpa socks, Christmas necklace, Cashmere brand Christmas Cookies or Peppermint lotion, a Pottery Barn ornament, Dips & Dots acrylic red polka dot bowl with gourmet crackers and dip, a ceramic spreader, a set of 4 holiday pens; and a few surprises not shown. Your box will be filled to the brim! Box Value is $109 plus surprises
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.