*EDIT- Customer service is wonderful! They solved the issue right away!*
Ok first of all; WE LOVE THE FIRST BOX! It’s perfect and so personalized! Thank you!
Now to the URGENT MATTER: (I am writing a review in hopes that this gets seen as soon as possible!)
On my account, it says that my “box for 2” has been delivered! It was actually the “box for 1” that arrived today. On the account it says the box for 1 is still being prepared.
Please confirm that this is just a simple error, and that the “box for 2” is still being prepared and will arrive.
I got the reading bug box for two readers. My daughters are age 9 and 6 and they loved their box! And the treat that came with it. I think they are still a little too young for how many chapter books came with it though. I would like maybe one chapter book next time and the rest preferably picture books or stories I could read aloud to them. They love the chapter books but I feel like one is enough because it takes them a while to get through it and then they don’t want to ever read it again. What my kids like to do is read the same picture book over and over again and even take it in the car to read. Again, the chapter books you picked were great- but I’d like just one per box. And it was my fault for not clarifying earlier. We would really love more illustrations and fantasy/magical picture books. Thank you Reading Bug!
Great gift! All three books were cute and suitable, I even got one of those duck and goose books. My niece will love them. Shipped on time! I'll definitely order again!