Q: I am allergic to almost all precious metals…is there a way to receive something else instead?Asked by Kristen P., October 2021
Yes of course! During the checkout process, there is a questionnaire that asks if you have any allergies. Please make sure to indicate your allergy at that time.
Q: Is this kid friendly? I'm considering it for my niece who is 12Asked by Stacey W., September 2021
Our boxes for the most part are age appropriate for children 12 and older, who like beauty, self care and fun trendy tools and products. We do offer a box girls box, which is available from our direct website but it's more geared to girls 5-11.
Q: I seen the past 3 months of boxes my friend has received. I've noticed that you make the boxes with Dollar Tree & Amazon Products when you are supposed to have Premium Subscription Box items! WHY?Asked by Kevin C., June 2021
Thanks for your question. We NEVER use dollar tree items in our Pink Sugar monthly boxes. Our monthly boxes are $15 and we periodically offer premium one time boxes for $30. Our premium boxes offer higher valued items than our monthly boxes, hence the name. Our products come from various small businesses and larger known brands. Each month we carefully curate boxes with familiar and unfamiliar brands, this give our subscribers the opportunity to try brands they may or may not be familiar with. Hope this helps.
Q: I want to buy this as a gift for my friend and want to buy 4 months. Then give her the option to renew subscription if she would like after the 4 months. How do I do that?Asked by Nicole H., June 2021
You can for sure gift this for 4 months. After 4 months should your friend wish to continue she can as her card to the account. Hope this help.
Horrible. Not worth the monthly fee AT ALL. I feel completely ripped off and am trying to end my subscription
We apologize your experience with the Pink Sugar box over the past 7 months is not what you expected, this is the first time we are hearing about your concern. We will reach out via email to see how we can better serve you.
supercute. love it.
Loved it. It had just the right amount of things
Could be better
Thanks for your feedback! We’d love to hear more about how we could make the Pink Sugar box better. Please email us at info@thepinksugarbox with details, it helps you and other subscribers.
First box and I loved it! Fast shipping, affordable and customer service is great! Excited for next month!
Fast shipment. Alot of nice good quality stuff
This was an awesome box, loved everything in and it was good quality.
I liked my box. I like the things that were in the box. I can’t wait to get my box next month.
Oh what fun with Christmas in July!
What better way to reflect on the summer ending with this fun box, filled with all the essentials needed to get through the month.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.